Reliance Telecommunications — unfair balance deductions

Reliance Telecommunications — illegal deductions from the balance amount charged by customers.

dear sir,
I have been using this reliance gsm card from 2009 with the permanent scheme of 1rupee/3minutes any call.apart from this,I had only activated 1paise per sms recharge.but this reliance people are harrasing us for unknown reosons so much that i had to think about discontinuing the number.Every now and then,they are deducting money with reosons only known to them.and when questioned to customer care people,they have only being repeating that they dont carry information regarding this at that moment.The worst part is that they know they are doing wrong by harassing their customers but then also they are not sorry for it and not returning back the money.Is it correct to play with somebody's hard earned money.Dont they know they are losing the goodwill of the customers like this.With this,only the company will suffer and not anybody else.coz we will not stop using reliance but also discourage other people from using reliance.kindly look into the matter.there should be some legal way of handling these people.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare