[Resolved]  Reliance Vision Express — Poor quality product

Address:

Bangalore, Karnataka

I have purchased a spectacle from Reliance Vision express Koramangala One and a half moths back. I was of Rs 2000 for the lens and 1500 for the frame makes a total of Rs 3500. Once after getting the product in hand and started using it, i felt its not sitting properly and has a bending on it and showed it in the shop. They simply adjusted the frame just to make me fool. As I was getting head ache whenever i use this spectacle, i went to consult my doctor, he told me that its nose pad has some problems, and it is not sitting properly. He told me to stop using it. I was shocked that, after spending a good amount of money for the spectacle it was of poor quality. I just went to the shop to show them, they made some adjustments to the frame and gave back. But ii did not make any difference. Then I took a new spectacle from another shop.I am wondering that, how come they are making the products so costly without ensuring the quality of the product. And moreover our eyes are most important to the us and nobody want to take a chance.
I will strongly recommend my friends and colleagues to avoid purchasing spectacles from Vision express.Very poor quality products and poor customer care.