[Resolved]  Reliance Wimax — Unreliable Reliance WIMAX

Address:

Maharashtra

Unreliable Reliance WIMAX

I got Reliance WIMAX Connection of 512 kbps speed in August 2012 at a very expensive price of Rs 1600 per month.
My BAN Number is [protected]
I was happy to have an internet connection at home but sadly my happiness was short lived.
Reliance gave me faulty Subscriber Station Equipment which started having problems from the first month itself.
Initially I showed patience and called them every month to fix this issue.
I kept paying the Internet Bills regularly every month.
Then one day, the faulty Subscriber Station Equipment stopped working and Reliance took 15 days to solve the issue by providing new subscriber station equipment.
I asked them by raising a Helpdesk Ticket to waive off bill for 15 days.
But they rudely declined. Disheartened, I continued to use the Reliance Internet WIMAX Connection and regularly paid bills.
But, the new subscriber station equipment was faulty as well and it again stopped working for around 2 weeks each month.
Finally, I got fed up and asked them to terminate the connection.
They charged me last bill for 2 months of Rs 3515. Internet was not working for the entire time of this charge.
I have not paid this unfair and unjust bill and now they have sent me the below SMS
"After repeated follow-up you have failed to pay Rs.3515 Vide BAN NO [protected] Hence be present at Pune Court on 22nd Call [protected] for queries"
*** Reliance WIMAX cheat customers by providing faulty Subscriber Station Equipments so that customers cannot blame the Reliance Internet Network ***
Why is it that even after suffering such cheating and fraud, Innocent Victims like me have to give up our hard earned money to such Fraud Organizations ?
Is this not corruption ?