[Resolved] Religare/ Gold — Unauthorised transaction done in my account without my confirmation (CLIENT ID-MS14050) | |||
Dear Sir, This is to bring to your kind notice that i am having an commodity account in Raligare comodities account no is MS14050 , i had done a trasaction of GOLD F for which i had paid a margin money of Rs 1 lac , the short was done @18050 for 1 kg gold and without my information deal has been cancelled , kindly let me know what should i do the next so that i should get the positive response . This was my first transaction in my account and for the first time your employees does not bother to informed the customer that they are cutting the lot which has been in my account , as per telecom with the branch manager i.e Mr Vikrant who had told me that i can hold the lot till the specific amount i.e 18900 and the short was done at 18050 and my deposit amount which i had given was 1 lac , then i would have to give the margin money whatever required, how would the deal was cut off without taking my concern , i had already told him i[censored] need a cheque for the margin money then i am ready to give the same , now i am having a loss of Rs. 68000 . This is to request you to please provide the positive response from the seniors persons who are representing such a big company , i will not bare any loss even a single rupee , i want my money back or else i would have to take some serious steps against the employees who are working in (Religare ) Jhansi branch. This is really height o[censored]nprofessionalism i don't how do you make the recruitments ,what kind of HR is working in Religare , well whatever in your company doesn't matters to me but this gives the bad impression in the market where you are doing business.its a request please take care of the issue seriously and one thing more i am giving all of you 24 hrs to resolve this matter as soon as possible take it seriously or else be prepared to face the problem , for this i will directly talk to the MD or who soever it may be & will suite a case in the court and the police station against all of you.I will be making a complain in MCX commodity market that what is going on in your company. I would be waiting for you earliest response and would be highly obliged if the needful done. Regards Mukesh Soni [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mukesh,
We regret the inconvenience caused to you. We would request you to get in touch with our customer care department at 1860 – 25 – 88888. We assure you that your matter would be looked into and appropriate action will be taken, as at Religare we take these matters very seriously and make sure our clients enjoy satisfactory and comfortable services.
Regards,
Religare Customer Care
We regret the inconvenience caused to you. We would request you to get in touch with our customer care department at 1860 – 25 – 88888. We assure you that your matter would be looked into and appropriate action will be taken, as at Religare we take these matters very seriously and make sure our clients enjoy satisfactory and comfortable services.
Regards,
Religare Customer Care
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