[Resolved]  Religare One Touch Solutions — HOLIDAY VOUCHER COURIERED.. MAILS EXCHANGED.. STILL NO CONCLUSION

Address:

Maharashtra

Religare One Touch Solutions Booking ID:[protected]
Scheme: 7 nights 8 Days holidays in India and Abroad (INR 7000 + INR 750 Processing fee)
My Validity: May 2010 to May 2011

I had paid INR 7000 in May 2010 through my credit card.
I have courired my booking form to their address in Noida twice and they received it. but still they say that the courier is not recievd ... i have the confirmation from DTDC couriers that the courier has been delivered
After this recievance they have not bothered to call back and let me know the status of the booking. I had to initiate the call but have never got through anyone... who can give me a status of my application...and then I got only excuses like:

1. We have not recieved the courier...
2. send the courier again.....
3. send me the scanned copy of the application form and the draft...
4.We shall get back in 72 hours/ 3 days/ 2 days/ next week. They never get back. I had to email every time and remind them and all I got was another excuse... as i have never ever got through the IVR unless once...

I am still fighting for my booking..

Please return my money. I can book the holiday myself with much less effort....


Harshit R Shah
[protected] /[protected]