[Resolved]  Religare One Touch Solutions — Service not provided after taking money

Address:

Mumbai City, Maharashtra

My membership ID is [protected]. I have paid Rs.7000 by credit card + Rs.750 by Demand draft to this company based on the brand of Religare. The company promised to provide 7 days vacation throughout the world in 3-5 star hotels, but now the company is not providing accomodations in any of the hotels mentioned in their list of hotels and that too in off season of March. They said they have vacancy in 1 star hotel in coorg and when i asked them to confirm it so that I can atleast utilize the money I have paid, they are not replying or issuing me a confirmation letter. No one is picking up the phone nor are they replying to my emails now. Please take action against them and get my money refunded or ask them to book my vacation. Please let me know the procedure to file a criminal complaint against the promoters in Police, if required, or whether a consumer complaint will do. This is a fraud company and their activities should be stopped immediately so that no more consumers are cheated. Please file a class action suit in the benefit and on behalf of all cheated consumers. Please do the needful.

Thanks and Regards,
Ritesh Doshi