[Resolved]  Reserve Bank Of India — False promises on credit card

dear sir,
I was approached by SBI for issue of SBI gold credit card which they said is specially being offered to RBI officers as a special case and that there would be no charges and life time free. I consented and handed over the required documents and signed the forms. after few days i get call from SBI that the card is ready and that the charges are Rs. 500/- per annum. I informed them that the card was free of any charges for life-time, but i was told the charges would be applicable for card holders. I had to cancel the credit card. It was really a sad experience from a reputed Bank like SBI. Kindly ask the officials to return my documents and tear off the form filled by in my presence.

Poor show...
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Aug 14, 2020
Complaint marked as Resolved 
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State Bank of India — False charges

False charges debited to account on 3rd july 2007 not yet (13.03.2008 i.e. 8 months) reversed ed even after many complaints and follow up. The charges are keeping on increasing and customer services ask to wait for reversal or pay.
On top of that the card is blocked for non payment.

SBI Credit Card — Poor services and fake promises of the bank

Hi Sir/Madama,

I use to hold an SBI credit card and everthing went fine until I strated using the card extensively. I did not reciev my credit card statements on time and had to face rude behaviour of the customer serive representatives. Had gone for a setellemnt but the calls of the collcetions department did not end. Please find below the mails that I tried writing to these people but did not get any response.

Please help me or suggest me a way to get rid of them if possible.

Regards,
Vandana


[protected] Forwarded message[protected]
From: Vandana Dogra <[protected]@gmail.com>
To: shubro.[protected]@ge.com
Date: Sat, 30 Aug 2008 07:34:17 -0400
Subject: Re: Undeliverable: SBI caed complaint no. DARPG/E/2008/05728
Hi Shubro,

It is very sad but I have not received any response from your end.
Even after making the payment for Rs 8, 000 in July I am still
receiving calls from the collections department of SBI cards and
messages on my cell phone that I need to pay Rs 1, 463.11 immediately
which is an over due amount even after settlement of the account. Due
to all these instances and poor customer service of SBI credit cards I
had closed the account. As I believe that SBI cards is cheating me and
even I am paying the installments for the settlement amount SBI wants
to extract more money from hence I can cancelled all my cheques issued
to SBI cards and given to your executive as I fell that even after
paying the amount I would not be free from the vicious circle of the
SBI cards.

Incase if you still not reply to my this email I will not pay any
amount to SBI cards any further as I believe that SBI cards have
cheated me.

Regards,
Vandana

On 8/17/08, System Administrator <[protected]@gecapital.com> wrote:
> Your message
>
> To: shubro.[protected]@ge.com
> Subject: SBI caed complaint no. DARPG/E/2008/05728
> Sent: Sun, 17 Aug 2008 09:48:10 -0400
>
> did not reach the following recipient(s):
>
> SHUBRO.[protected]@GE.COM on Sun, 17 Aug 2008 10:03:19 -0400
> The recipient name is not recognized
> The MTS-ID of the original message is: c=us;a=mark400;p=ge;l=IMC[protected]Q6MZ5NH5
> MSEXCH:IMS:GE:ALPHARETTA:ALP01SSBHMAILGE 0 (000C05A6) Unknown Recipient
>
>
>
>
>[protected] Forwarded message[protected]
> From: Vandana Dogra <[protected]@gmail.com>
> To: shubro.[protected]@ge.com
> Date: Sun, 17 Aug 2008 09:48:10 -0400
> Subject: SBI caed complaint no. DARPG/E/2008/05728
> Hi Subhro,
>
> My name is Vandana Dogra and was holding a credit card no. 4317 5757
> 0499 0606 with SBI bank. As I was very dissatisfied with the service I
> had sent a written complaint of which I have the Photostat but did not
> receive any reply. I had also logged an online complaint but did not
> receive any response. After several conversation with the SBI
> employees I decided too settle the account but was surprised to read
> in the letter that as I am settling my account, I would loose the
> right to complain against the employees and all my complains will be
> cancelled which was disgusting an not fair. I still spoke to you and
> was assured that I can write a mail to you and you will take it
> forward.
>
> Then finally I had agreed on paying RS 24, 000 in six instalment till
> Dec 2008 and had made the payment for the first through cash (that got
> cleared) and handed over five more cheques to you. The second payment
> was made by me through cash and I wanted to get the second cheque back
> by the customer service representative Vidhi told me that I can only
> get the cash back and not the cheque, after a log chase (wherein only
> I used to call you guys and did not get any call backs) found out that
> I can not get either the cash back or the cheque back and have to
> cancel the cheque at my end. This is really disgusting and pissing
> off, when I am ready to pay I am not getting your support and you want
> me to pay more because of your mistake.
>
> As I am not getting any support from your (SBI) I would like to inform
> you that I would not pay the remaining instalments and would like to
> resolve this issue first and would like to let SBI know that there
> malpractices would no longer worry the public.
>
> Hope you would corporate or lose me as a customer. If I will not
> receive any reply I will cancel all my post dated cheques and would
> not make any further payment after paying RS 8, 000.
>
> Regards,
> Vandana Dogra
>
>[protected] Forwarded message[protected]
> From: [protected]@nic.in <[protected]@nic.in>
> Date: Jul 10, 2008 12:04 PM
> Subject: Online Grievance Registration in CPGRAMS
> To: [protected]@gmail.com
>
>
> Dear Sir/Madam
>
> Your Grievance has been registered vide Registration Number
> DARPG/E/2008/05728. Please quote the same in your future
> correspondence._______________________________________________________________No...
> : This is a System Generated Mail. Please do not reply it.
>
>





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abn amro bank(credit card) — False Bank charges

This is to bring to the attention of this forum, the unfair practices of ABN AMRO BANK ( Credit Cards department ) .

I had held a Gold Card & for more than 4 years without a single case of default - this year in Feb, against a transaction of 250.00 I was charged a Late Payment fee of 350.00 . These charges were reversed the same month as a 'Service gesture" . Accordingly, payment of Rs. 250.00 was made in full settlement of the dues . However, in the next statement cycle, there was another Late fee of 350.00 charged - this time for " Non Payment " of the initial Bank charges ( that as you may recall had been reversed ) . This is now continuing with the Bank debiting every month for non payment . On enquiring with the Bank as to how there was a default since the Charges were reversed by the Bank itself, have not received any satisfactory response from them .

I need to know as to whether the customer has any recourse to unfair charges levied by Banks since they are well protected by CIBIL wherein, our credit scores get affected with every " non payment " notwithstanding the justification of the charges which as in the instance given above stand contested by the customer .

regards...
dear sir I have made the transaction but I didn’t got the money so I was there for 10-15 miniuts but I didn’t got the amount after me some 2-3 persons made the transaction after me but then also my money has not came then I went from there I had gone to sbm I checked my balance there was just 70 rupees after that only I have given the complaint please let me know fast
dear sir I have made the transaction in the karnataka bank Atm my account is in Kotak Mahindra Bank but i didn’t got the money so I was there for 10-15 miniuts but I didn’t got the amount after me some 2-3 persons made the transaction after me but then also my money has not came then I went from there I had gone to sbm I checked my balance there was just 70 rupees after that only I have given the complaint but till know i didnt got my money back so please let me know what will happen will i get my money back or not plaese let me know fast
To
The Reserve Bank
Costumer Care (Credit Card)

Ref.:- ABN One Credit Card No. [protected]


Dear Sir,

I am ABN AMRO Credit Card Costumer and number of my card is as above and I used it only one time for purchase of petrol of Rs. 200/- on date 10.12.2007 and I paid of Rs. 200 on date 21.01.2008 by Dena Bank Chq.No.544955. It is my only and one purchase by this credit card. After that the ABN AMRO issue me health policy of Reliance Insurance Co. without my permission and debit of Rs. 10951/-in my statement of date 25.01.2008. When I saw this statement, I complain on help line for wrong statement, then Bank executive said me "that the amount of premium will be reverse in your account in next statement" . In next statement of dated 25/02/2008 amount reverse but bank has debit another finance & service charges of Rs. 344.53 in my account which is not accepted by me. And I again complain to ABN AMRO customer care, that why I pay this amount ? But no one solve my problem. But ABN AMRO bank add more and more late fee debit in my account in every monthly statement and in statement of date 05/08/2008 bank has make of 2300.63 outstading in my account. I have facing new problem that any time ABN AMRO Bank executive called me and say for pay this amount, otherwise they pick up me from my office and other unnessecery language use for me, I fill that I harassed by ABN AMRO executive.

I request to you that please check my status and solve my problem. I have tension any time by this metter I again request please do ligaly action and say me what i do and stop all these and credit the same amount to my account which was wrongly debited to my credit card account.

Your earlier action will be appreciated, please help me in above matter.

Thanking You,

Yours Faithfully


(Bhopal S. Bhati)
To
The Reserve Bank
Costumer Care (Saving Account)

Ref.:- HDFC A/C NO:[protected]

Dear Sir,

I am a customer of HDFC bank and using the facility of the said bank from the last 4-5 years. I opened my account through Kasturba Gandhi Marg Branch, Cannought Place, New Delhi. It is pertinent to mention here that for the last some time whenever I visited HDFC branch, Karkardooma Village District Center, Opposite Dayanand Vihar, Delhi-32, employees of the said branch pressurized me by saying that " you must open your account in our branch rather the exiting branch", I always politely declined their demand by saying we are living in a global village, so it does not matter that whether I opened my account in some other branch or in your branch". But I realized very soon that i was living in some wrong thoughts on 17.08.2009 when I visited Karkardooma branch of HDFC bank for depositing some money in my account from their branch but Bank has claerly refused to deposit that money in my account by saying that their bank has changed their policy, and from now onwards if you want to deposit some money to your account you must visit the branch where you have opened your account. When i inquired about this order from Ms. Shivani one of the lady employee who was on the cashier seat at that time, she replied it is our bank policy that every customer must use their account from the mother branch of his account. I further inquired whether RBI has issued any guidelines about this. She replied “NO”. When I again tried to ask her some more she replied in a very diatribe manner and tell me for further inquiry meet the Manager, we are not for here to tell you our bank policies. Then I went to The Branch Manager but surprisingly on my questions he also behaved in same manner and further suggested me that why are you wasting your time in this investigation, It is not going to give you anything as they are doing it for the last one months as result of this so many customers who are living nearby has changed their branch and open new account thought their branch . So, you are also coming from the near colony it will be best for you to open your account here as it will save your time and petrol, which you will have to spent by visiting main branch i.e. Kasturba Gandhi Marg. Kasturba Gandhi Marg is 9-10 KMs far from my home where as Karkardooma Village Branch is just less than 1 Kms reach from my home.
The manager and other bank staff have harassed me by refusing me to use my account from their branch. Thay also used some cheap kind og language for making me laugh, when i tell them i know my rights i will go to consumer courtv against tis, bank manager said "go where ever you want to go", they also refuse to endorse refusal seal on my deposit receipt despite my repeated requests.
I request you that please check that why and how such a reputed bank can do this kind of illegal activity and unprofessional manner. I further request you to initiate every necessary legal action against the said bank for their acts.

Thanking You
Arun Sharma
[protected]
Date : 07.09.09
To
Reserve Bank of India
Costumer Care (Saving Account)

Ref.:- ICICI A/C NO:[protected]
Sub : Incomplete withdrawl transaction amount debited to my salary a/c.
Dear Sir,
I undersigned having saving account (Salary a/c) with ICICI Bank under account no.[protected] and ATM card no. [protected].
On Dated 03.07.09 through IDBI ATM I withdrawn Rs.3500/- successfully (TXN No. 2011) but on second attempt when tried to withdraw Rs.2500/-, transaction not completed (nither got money nor slip) and card trown return back. I had again for it and on third attempt (TXN No. 2013) I got Rs.2500/-, mean second attempt was incompleted. But while checking mini statament on 19.07.09 found that Rs. 2500/- is also debited, which was actually incomplete transaction. I immediately contacted ICICI Bnak Raipur on 20.07.09 and as adviced lodged my complain in Customer care no. [protected] and registered my complain and got compain no.[protected]. It was insured me to get credit of amount Rs.2500/- within 12 working days. In between I had contacted many times in ICICI Bank.
But regret to inform you that even after passing of 40 working days, this amount have not been credited to my account.
You are requested to look into the matter for prompt and earliest action.


Thanking you,

Yours faithfully,
Sunil Tiwari
Address : Beside Shilpa Medical Storse
Kankali Talab Road,
Brahman Para Raipur
Mobile : [protected]
please change my atm pin number

State Bank of India — FALSE PROMISES

I opened an account with SBI Yellareddyguda,Hyderabad.

And this was through our college IBS Hyderabad.

At the time of opening of account we were told that there would be no INTER CITY transfer charges.

And to my surprise when i deposited some money at Mehdipatnam Hyderabad branch.

I was charged for intercity transfer charges.

i called he customer care center .

there was no satisfactory answer for that.
Grar sir,
I am dr g sahoo a regular cusomer to sbi soro branch. I am having joint ac bearing the no [protected]. My one atm was facing some operational problem. I had been to the branch to meet bm of the branch. He could not take the matter into account, rather the bm s. N sahu misbehaved me and showed nudity. Even he forced me out by his security. As a doctor it has touched my heart and i am mentally shocked on this incidence. If a bm would show such type of beaviour to me then what would be to others. So you are requested to take quick action on him for the interest of all the customers of our bank.
Dr g sahoo
Soro, balasore, orissa
TO,

RESERVE BANK OF INDIA
CUSTOMER CARE


There is an information about TYCOONS EMPIRE MLM INDIA LTD is approved according to RBI regulations & act

IS it true??????

Kindly reply very fast


THANKING YOU

RAJESH C
sir
my name is praveenkumar iam a employee in a private organization
to day one customer did bring 1000/-new notes pls confirm this nos and send me a new 1000/-release numbers sir its a kindly request

the numbers is OBG 002801 TO OBG 002900
AND OBG 002901 TO OBG 003000 Pls send me a confirmation sir

yours sincerly,
S.Praveen Kumar
Dear Sir
WE INVESTED IN "TYCOONS EMPIRE MLM INDIA LIMITED". THIS COMPANY BASED FROM CHENNAI. SO WE NEED SOME INFORMATION FROM RBI. THIS IS FAKE COMPANY OR ORIGINAL COMPANY. SO PLE KINDLY CONFORM WHETHER IT IS REGISTRED IN RBI OR NOT.
Dear Sir
WE INVESTED IN "TYCOONS EMPIRE MLM INDIA LIMITED". THIS COMPANY BASED FROM CHENNAI. SO WE NEED SOME INFORMATION FROM RBI. THIS IS FAKE COMPANY OR ORIGINAL COMPANY. SO PLE KINDLY CONFORM WHETHER IT IS REGISTRED IN RBI OR NOT.
requested rajesh sir,

my name is soundar pandiyan.. i'm one of the share point holder of tycoons empire..the company involve variety of products and infrastructure, ..this is a good plan with strong base.. dont worry about some fake mlm companies.. surely you will not loss a single rupee... my contact details A.SOUNDAR PANDIYAN..
[protected]..soundr.[protected]@gmail.com...vellore share point.. and one more thing i'm studying MCA in vit.. so you come up with this business and shape your future...
Dear Customer care Manager

I am under sign customer of your Bank.I have two issue with this bank.
1) I have used my ATM card as on dated 20th January 2010 time 14: 00 in SBI ATM machine at NTPC, Badarpur, New Delhi-110044 .

I tried to withdraw 10000 Rs. But cerdenly system hang and I have not get any amount but this amount has been deduct from my account.

I have complain against this in HDFC Bank, C-Lal chauk, Okhla phace 2, New Delhi-110020 as well as in customer care .

Complain No:- 27079

Name :-Anand Kumar Jha

Account No:- [protected]

Total Loss :- 16000 with in one month

ATM Card No :-[protected]



Thanks & Regards
Anand Jha
Regional Manager ( After Sales)
Colors Teletech Pvt Ltd
A-264 Okhla Phase-I, 2nd Floor,
Delhi-110020
Mob:91-[protected], [protected]
Fax No-+[protected]
E-mail : anand.[protected]@colors-mobile.com, MSN: [protected]@hotmail.com
www.colors-mobile.com
Respected Sir,
I my self Manoj Kumar S/o Shri Abhan Singh, working as an engineer in Haridwar. I would like to inform you that I have applied a Loan for Rs. 840000/- (Eight Lacs Forty Thousand Only) from HDFC Limited for Land (Plot) Purchasing in Yamuna Nagar (Haryana).This Loan has applied in November 2009 for Rs.500000/- (Five Lacs Only), this Loan amount is proposed loan after selection of Land. I submitted the agreement of Land to HDFC Ltd. The Agreement amount was Rs.200000/- (Rs.Two Lacs Only) and last date of this loan was 20.01.2009, after this I have contact with HDFC Ltd. To increase the loan amount. With Rs. 340000/- (Rs.Three Lacs & Forty Thousand Only) and submitted the process fee. I have continued follow up to HDFC Ltd.for sanctioned the loan. As per HDFC, the loan will be sanction 8-10 days and my all documents are complete, like advocate report Etc. after some days I went to HDFC Ltd. And found that surveyor report was false velour report received to HDFC Ltd Dt. by 19.12.2009.
After getting this report we could not understand that on what base he have generated this report because they have not visited at site for inspect the Land for demarcation and valuation.
This report was shown that there is no water supply, no sewerage line and no any demarcation in plot land but the land is situated in a professional colony the name of this colony is professor colony block. And this colony have all facility as electricity, water supply, sewerage line etc and already an another person has construct a house in my neighbor. Then we have asked to HDFC Ltd. Haridwar that why he have generated such type of false report he replied us that we should visit at HDFC Yamunanagar, as per their advice we have contact with HDFC Limited Yamunanagar and discussed all situation with them, they told us that the report is generated by velour and we can’t do nothing about this matter. After so many requests to HDFC Ltd. Yamunanagar they was agree for visit at site then they have generate a revised report, this report was correct and shown that the place of Land have electricity, Severage, line & demarcation Etc. After so many requests, reminders & Continue follow-ups this report received to HDFC Ltd. Haridwar on 19.01.2010.
Also I have request to HDFC Customer care of HDFC Ltd. (Copy is attached) on 29.01.2010 but we don’t received any response on their end. In between I request to the seller that some days to give me for registry. Seller was agree but he will take Rs.30000/- (Rs.Thirty Thousand Only) as a delay registry, and gave me 14 Days with this order that registry should be done till 03.02.2010.
Now after so many follow and request to HDFC Ltd., he don’t give me loan for registry. I have taken the money with high interest value. During this period my family was total disturbed and I could not attend my job properly .I have send a notice from my advocate for loss of my Money but till now we can not get any response from HDFC Ltd. Haridwar.
Now I Request to you that kindly look this matter seriously and give me suggestions for further action that what should be done by me for this matter.



Thanking You...
Yours Truly
Manoj Rana










To, Date: - January 29, 2010
The HDFC Limited


Subject: -Requested for Sanction the Loan

Dear Sir/Madam,
I my self Manoj Kumar S/o.Mr.Abhan Singh have applied a loan from your bank (Branch-Haridwar) in the month of October 2009 for purchasing a land in Yamunanagar (Haryana), the amount of this proposed loan was Rs. 5, 00, 000/- (Rs.Five Lacs Only). This loan has sanctioned from HDFC Limited Haridwar.
As per HDFC Limited they have committed to us that they will provide the loan till 8-10 Days after getting of all documents related to the land. Advocate has been sent the Papers to HDFC Limited. Velour Report received to the HDFC Limited Dt.by 19.12.2009 but this report was false, after getting this report we could not understand that on what base he have generated this report because they have not visit at site for inspect the land for demarcation and valuation.
The Report was shows that there is no Water Supply, no Sewerage Line and no demarcation is place of the land but the land is situated in a professional colony, the name of this colony is professor colony Block G, and this colony have all living facility as like Electricity, Water Supply, Sewerage line and already an another Person has construct a house in my neighbor. Then we have ask to HDFC Limited Haridwar that why he have generated such type of false report, he replied us that we should visit at HDFC Limited Yamunanagar, as per their advice we have contact to Yamunanagar HDFC Limited then he replied that the report is generated by Valier we can’t do nothing about this matter. After so many requests HDFC Yamunanagar was ready for again visit at site, then they have generated revised report this report shown that the place of land have all facilities like Electricity, Water Supply, Sewerage line Etc. These reports received to HDFC Haridwar Dt.By 19.01.2010 after so many reminders and continue follow-ups and Requests.
Till Today Dt.29.01.2010 we don’t receive the cheque of this loan Now I want to inform you that the last date of this agreement was 20.01.2010 which is already laps by 10 Days, now the seller informed me that if Registry of this land will not done till 03.02.2010 he will cancel the agreement and I will face many problems and will be in loss because the agreement money Rs.200000/- (Rs.Two Lacs Only) already given by me to the seller of Land.
Now you are requested that kindly do the needful before 1st February 2010 otherwise my agreement money Rs.200000/- will be laps and seller of the land will not returned my money. All detail is as per given below

Name: - Manoj Kumar S/o.Mr.Abhan Singh
File No.:[protected]


Thanking You…

Yours truly,


Manoj Kumar [[protected]]
[protected]@rediffmail.com
To
Reserve Bank Of Indis
Customare care
India

Subject - informantion about my cheque no - 46180, 46187, 46188

Respected sir
I have my account in State Bank of india, Wagle estate, thane . My account no is [protected]
my cheque no 46180, 46187, 46188 had been used by somebody. my cheque had been withdrawn on
6/2/2009, 9/2/2009, 12/2/2009, 31/2/2009, 6/1/2010, 15/1/2010 . I want information about person who had used my cheque . Please give me details about his account number, name and address. please me
details about Bank which unknown person had desposited money.please help me for further process
My mobile no -[protected]

Your faithfully
dadaso kolekar
Hi

I got the below mail in which somebody uses the name of RBI to deceit people. By this mail, I approach to RBI to save the name of it as well as to take rigorous action against the so called fraud.

On Tue, Apr 20, 2010 at 4:24 PM, Euro Millions Claims Dept <[protected]@hotmail.com> wrote:
ATTN.:SANTOSH KUMAR DASH

With respect to the outcome of the Verification, authentication and documentation process just concluded on your Euro Millions Lottery winnings of £950, 000, we wish to inform you that all modalities has been put in place towards ensuring an immediate wire transfer of your winnings to your nominated Bank Account in India.

However, we wish to bring to your notice that we have contacted the Reserve Bank of India the body mandated to serve as an intermediary bank during the transfer of your winnings to you. We got informations from the Reserve Bank of India stating that due to the amount involved and in line with International Monetary Transfer Act of 1989 as it relates to the transfer of lottery winnings to the state of India, it is mandatory that the Reserve Bank of India monitor the transfer of your funds, and by this means you will be required to activate a temporary debit account with them thereby enabling a swift wire transfer into your account with the Reserve bank. Thereafter, if you wish, you can redirect your funds into your nominated account. We were further informed that the amount you require for the opening of the Account is 4, 000 Euro, being the minimum activation fee for a Premium Account permitable with the Reserve bank of India, which will be included in your account as your initial deposit.

On this basis, The Reserve Bank of India has assigned an officer to you from the International Funds Transfer Department, ( Dr. Clegg Macpherson) and this officer will contact you with further details on how to go about activating the Account with the Reserve Bank Of India. Upon your activation of this Account, the Reserve bank will provide us with your Account details, thereafter, the wire transfer will be carried out within 48hrs of the submission of the details.

Kindly acknowledge the receipt of this mail via a return mail and also ensure you keep your phone line open as the Head of International Funds Transfer Dr. Clegg Macpherson will be calling you from the Reserve Bank of India in due course.

Thank you and congratulations
For: Euro Millions, UK
Frank McGregor
+[protected]

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