[Resolved]  Residential — Water Problems

From, March 3, 2009

Arun N. Shankar
1531, 26th Main, 2nd Sector, HSR Layout
Bangalore - 560102

Dear Sir/Madam:

We are residing at 1531, 26th Main, 2nd Sector, HSR Layout, Bangalore - 560102. For the past several days (about a month), the water supply to a few houses on 26th Main is affected. This is a repeat problem of last year wherein the engineers and the linemen came and inspected and promised that they had fixed the problem. It is now the same problem and the linemen now say that there is not enough pressure, so they cannot do much about it. These linemen came in last week, inspected and informed us that they are helpless. By the way, the problem is restricted to a few houses on 26th Main only. Water supply to the 2nd Sector of HSR Layout is normal and is supplied 3 times a week.

The temporary solution of providing tankers is not helping at all. Everytime our sump gets empty, it is a horrendous task to plead the BWSSB officials at HSR Layout and get the tanker to our house. Last few times, I had to get the request routed through the PRO’s office. Only then they responded and provided water via the tanker.

The officials at the BWSSB, HSR Layout are very rude, careless and unprofessional. People who bribe always get preferential treatment whereas some o[censored]s who are trying to fight the corrupt and weak system are the victims. The apathy shown to us as well as the way they ignore our requests is simply not excusable. Some action has to be taken against these officials. We have called the office several times and logged in official complaint twice. They only promise but do not deliver. We strongly feel that the excess water supply is getting diverted to several apartments in the vicinity who pay a heavy bribe to get their work done.

Can you please help fix this problem permanently?

Can you please help me further?
I can be reached at[protected],[protected] and 25721530.

Thank you.



Sincerely,
Arun N. Shankar.