[Resolved]  Residential — non rect of HT Subscription Coupons

Dear Sir/Madam,
I had paid an amount of rs 199 for the annual subscription of Hindustan Times. The chq was debited to my account. Sigma Courier a company employed by Hindustan Times for the delivery if the coupon booklets to the subcribers visited my place and found it locked on[protected] and they left a missed you slip. i called them at their tel. no. 42017000 and i was asked abt the area of the residence. i gave the lady who answered my call and was told to contact at [protected] and inquire abt the details of the delivery of the coupons. i called that number and was told that the delivery boy shall visit my residence after 7.30 pm on 22nd and i waited for him but he did not turn up. i once again called up the 42017000 number several times and got no response from them. i have been following up everyday with them but they say that they shall get back to me but i have yet to hear from them. today the 24th i called up the 42017000 number at 10 in the morn and a lady told that she shall after inquiring revert back to me within an hour. so when i did not get a call till 1 pm i again called up [protected] and this time a man picked up the phone and he said that he shall call me back in 20 minutes. when i did not get a call till 5.30 pm i once again called up 42017000 and a lady picked up the phone to say that the letter had been returned not delivered as the house was locked. she said that the same will be delivered tomm. i told her that we cannot sit for the courier boy to come as nobody is at home the whole day. i am sorry to say that Sigma express Courier is one of the courier company i have come across as they do not have qualified persons who respond to the complains as they do not even understand english. pls change the courier company as it harms the image of your newspaper.
hope +ve action is taken in this direction
Mohan chandnani
211/21 Beas Bldg., Opp SIon Hospital
Sion east mumbai 400 022.
[protected]