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Rousant Systems Complaints & Reviews

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Updated: Jan 13, 2012
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Rousant Systems reviews & complaints(2)

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K
kartheepan.S
from Pune, Maharashtra
Jan 13, 2012
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Address: Chennai, Tamil Nadu

The laptop service was poor in rousant systems and customer response they gave was also poor.They are such a fradulant company which thrives on cutomers laptops as they steal original spare parts.

I checked my laptop with professional engineers in HP after being serviced by rousant systems.They said that the laptop`s orignal hard disk is replaced by chinese products,the IC has been bypassed and what the mother board damaged.Kindly check your laptops harddrive or mother board or other parts before handing over laptop for service to rousant systems.


I am sure that it would have been replaced by chinese products.
Aug 13, 2020
Complaint marked as Resolved 

Rousant Systems — Service

I had given my laptop for a repair to rousant systems. but when i asked about the issue in my laptop when it was returned back to me. The service manager spoke to me real rudely.
The company has a very rude service manager who does not know how to talk to clients. I had such a bad experience with her and the lady was totally unapologetic about the way she talks to clients.
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    A
    alshanthi
    from Chennai, Tamil Nadu
    Nov 15, 2010
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    Address: Chennai, Tamil Nadu

    Worst Service Ever.

    They had taken my laptop for service and promised to deliver it back to me in a day.
    But as of now it has been 5 days and they say they are not going to deliver it now.

    More over the lady incharge threatens me saying the laptop will be spoiled if i asked her repeatedly..

    The treatment they show before taking the laptop from you is exactly opposite from what they show after they take your laptop away. They are very mean..
    Aug 13, 2020
    Complaint marked as Resolved 
    customer support has been notified about the posted complaint.
    Your situation is actually in the last stage. I would suggest you record her voice if she threatens you, file an FIR at the nearest local police station, and provide the recording as an evidence to the police too.

    They might be able to get you within a day and even ban that firm/company.

    You can also go to local office of registrar of companies and ask them the details of the company you mentioned. And then take down the complete details and visit the registered office. Ask them to resolve your issue or you'll call the police. I beleive you must have the receipt of handover of your laptop.

    Rousant Systems — customer care

    illegal behavior of the company owners and management which results in dissatisfied replies to the customers who give their laptop for service.because they think that customers are a hindranceto their personal activities.they use dis respective words while replying the customer.
    Hi shankar me too faced the similair issue.They bypassed my ic and short circutied my mother board.I dont know now my laptop is of no use.
    same happened to me as well.
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