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Rousant Systems Complaints & Reviews

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Updated: Jan 13, 2012
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Rousant Systems reviews & complaints(2)

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K
kartheepan.S
from Pune, Maharashtra
Jan 13, 2012
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Address: Chennai, Tamil Nadu

The laptop service was poor in rousant systems and customer response they gave was also poor.They are such a fradulant company which thrives on cutomers laptops as they steal original spare parts.

I checked my laptop with professional engineers in HP after being serviced by rousant systems.They said that the laptop`s orignal hard disk is replaced by chinese products,the IC has been bypassed and what the mother board damaged.Kindly check your laptops harddrive or mother board or other parts before handing over laptop for service to rousant systems.


I am sure that it would have been replaced by chinese products.
Aug 13, 2020
Complaint marked as Resolved 

Rousant Systems — Service

I had given my laptop for a repair to rousant systems. but when i asked about the issue in my laptop when it was returned back to me. The service manager spoke to me real rudely.
The company has a very rude service manager who does not know how to talk to clients. I had such a bad experience with her and the lady was totally unapologetic about the way she talks to clients.
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    A
    alshanthi
    from Chennai, Tamil Nadu
    Nov 15, 2010
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    Worst Service Ever

    Address: Chennai, Tamil Nadu

    Worst Service Ever.

    They had taken my laptop for service and promised to deliver it back to me in a day.
    But as of now it has been 5 days and they say they are not going to deliver it now.

    More over the lady incharge threatens me saying the laptop will be spoiled if i asked her repeatedly..

    The treatment they show before taking the laptop from you is exactly opposite from what they show...
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