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Safexpress Complaints & Reviews

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Updated: Mar 19, 2026
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Safexpress reviews & complaints page 55

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M
MANVEER SINGH
from Dehra Dun, Uttarakhand
Mar 11, 2010
Resolved
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To
> The Branch Manager
> LIC OF INDIA
> Jeevan jyoti,Link Road
> Cuttack( Orissa)
> Dear Sir
> I had purchased a Market Plus policy from your Branch in 2006 for Rs.20000 only.Now I want the maturity payment of the same as per current NAV,as I require the money.
> I have Enclosed : 1)Policy bond no.[protected] in original.
> 2)Discharge letter duly signed with revenue stamp.
> 3)Affidavit in original regarding address proof.
> 4)xerox copy of Driving Licence.
> and send to your end on dt.28.01.10 through speed post.
> So kindly give the despatch details and status of my Maturity value cheque.
> Thanking you and hope for your most favourable action in the matter.
>
> Regards
> Manveer singh
> Haridwar
Phone no.[protected]
Aug 14, 2020
Complaint marked as Resolved 

Regarding WB NO 41121382

What is status of my consignment and when delivered.Waiting
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    BHARAT SAREE KENDRA
    from Ambala, Haryana
    Dec 2, 2009
    Resolved
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    Resolved

    safexpress being a courier company. we ms saawaria,karnal,haryana sent a parcel to ms S.k.Montu,howrah on 09/09/2008 by way bill no.16879683. The parcel was delivered to the above mentioned party almostafter a month and on receipt it is been found that a total of three sarees of rs.13500 being missing. After registering serveral complaints to the company my grievence has yet not been solved for recover for loss of stock-in-transit.
    Aug 14, 2020
    Complaint marked as Resolved 
    safexpress being a courier company. we ms bharat saree kendra,karnal,haryan sent a parcel to ms Ramsrup Rajindra prasad,kolkata on 21/11/2008 by way bill no.16880086. on receipt it is been found that a total of six sarees of rs.16425(3*3125&3*2350) being missing. After registering serveral complaints to the company my grievence has yet not been solved for recover of loss of stock-in-transit.

    ms Bharat saree kendra
    near comittee chwk
    karan gate
    karnal-132001
    haryana
    ph.[protected]
    m.[protected]
    I agree with you. I have seen that Safexpress don't care about the small individual businesses like us. I too had problems with them in the past. I switched to Gati or Blue Dart and things are much better now.
    One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.
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      Shalmali Rao
      from Gurgaon, Haryana
      Oct 20, 2009
      Resolved
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      Resolved

      Surface Consignment; waybill number 19276540
      Consignment handler Alok KR Singh and Birendra Gupta.
      Our goods (shipment) was picked up from Delhi on the 10th of October by Safexpress to be sent by to Kochi Kerala. I was informed by Alok, Birendra and Sandeep in the Delhi office that it would take four working days and reach Kochi Kerala; latest on the 16th of October.
      As well as the Safexpress website, head office and Delhi office.
      However today, 20th of October and our shipment still not reached Kerala Kochi as I just called the Kochi office.
      Even after Alok Singh assured me that the consignment would reach on the 16th of October
      However repeated calls and trips to the Safexpress Delhi and Gurgaon head office and to the Safexpress office in Kerala has given us no answers or results.
      This compliant is regarding non-performance and delay of delivering goods.We have still not had our goods delivered to Kochi!
      Neither is my compliant been registered by the company or have I got any response by e-mail after repeated e-mails being sent to their ids; [protected]@safexpress.com, to Alok KR Singh or Birendra delhi.[protected]@safexpress.com sharin.[protected]@safexpress.comor at their website feedback form or the complaints made on the Safexpress toll free number [protected] as well.
      I was given mis-information and Safexpress is charging for a service that they company does not provide.
      Will Safexpress pay for our daily damages and loss of revenue because of they delay that has not only caused us stress, financial loss but also loss of business due to the delay in delivering our goods?
      Aug 14, 2020
      Complaint marked as Resolved 

      SLEEVE 8" — DELAY OF DELIVERY OF GOOGDS.

      WE HAVE BOOKED ONE SHIPMENT FROM JET AIRWAYS AT MUMBAI FOR JORHAT WIDE AIRWAY BILL NO.:[protected] ON 1 ST FEB, 09

      BUT TILL WE HAVE OT RECEIVED THE SAME . BUT IN THE STATUS OF THE GOODS SHOWING ARRIVED JORHAT ON 2ND FEB.

      SO REQUESTED TO LOOK INTO THE MATTER AS MOST URGENT.
      Dear Sir/Madam,


      My Consiment no is 20813597 & date:24.10.2009 dispatched from Pune to Ranchi.still i am waiting for delevery.what happens there is no any respone from Ranchi Branch & no any phone number for feed back.


      Rgds,
      Biplav Kumar
      CA_Manager
      [protected]
      Hello, 26.02.2010

      This is santhanakrishnan from NEFAB INDIA PVT LTD. Sriperumbudur. We have send a Parcel to Local chennai in 12.02.2010 Docket No[protected] still now the material was not send to the customer place.

      When i asked many times from local delivery incharge Mr.Raganathan([protected]). He replied we are not force you to book in safe express. We are not expected this service from the safe express.

      Rgds,

      S.Santhanakrishnan
      Nefab india Private Ltd.
      You have a such a service.

      Its doesnt matter to you and your company that customer is facing problem, reason you have enough business to achieve your expenditure.

      This is my suggestion to everyone you better switch over to someother company to send your goods.

      I have faced 4 times same problem delayed, no responce, no feedback and customer executive have no manners to speak.

      Safe express you have loss one customer and be perpared dor another one then step by step other people.

      Thanks and Regards,
      Nitin
      New Delhi
      56455
      neeraj harish's reply, Nov 2, 2016
      Safe xpress is worst courier service.
      Same he is doing with my consigment.
      Hello,
      One parcel was despatched from chennai on 30.07.10 to cochin. But still now(05.08.10) i can't get the parcel.Eventhough many times i contacted the cochin office, there is no proper response from the office.

      So i request you all please don't book your parcels by using safexpress.

      Thank you
      Regards
      Udayakumar.G
      Cochin.
      Safexpress believes in Better late than ever to the T. Infact there new brand line should be- We will make you suffer with us!
      I hope some of the senior guys see this and start damage control, otherwise I am very sure this safexpress will never ever reach its intended destination.

      Manu Bhaskar
      Mumbai
      manu.[protected]@indusind.com
      Dear sir

      One order from posted by safe express from Alwar (Rajasthan) to Shimla
      an hoping that it will be delivered today means 5-Aug-2011.I am Lali verma
      From Wide Power Solution. New Shimla.
      Hi, Our supplier has send a samples on 10th Sept 2011, till date we have not yet received, after continuous follow up with Mr. Umesh (Safe Express - Bangalore branch head ) when ever we call him he will say within half n hour consignment will reach us, but it will not happened, we are fed-up with these Safe express service, I will not recommend this organization, This is my suggestion to everyone you better switch over to some other company to send your goods.

      Regards,

      Deepak

      SafExpress — regarding delivery period

      The complaint regarding delivery period of consignment .Tracking no is 29324552.The material is at mumbai is on 18/2/2012 but its not delivered till date.There is no any response from Safexpress.
      waybill no.30595604 form santipur to delhi booking date 07.06.2012 this materials is 9dayes not delivered please action
      dfgdfgdf
      Dear Sir,
      For your kind information we had sent a parcel on 03/09/2012 from Delhi to Rudrapur (Uttarakhand) vide docket no[protected]. But since 05/09/12 it's showing that arrived at rudrapur. why it has not been delivered to desired destination?
      Waiting for your positive response.
      Manoranjan
      +91- [protected]
      Dear Madam / Sir,

      Our materials already despatched on 07/11/2012 against Consignment No. 31705045 through Safe Express. But till now we have not received any information about our materials against this Consignment No. No status update in Safe Express website, No information from Customer Care and Local Office.

      Sir, materials are very urgent. So we request you please give us status about this consignment no. and also give us perfect contact nos for right information.

      OUR CONTACT DETAILS
      BIMAL DAS
      AUTOMATION NETWORKS & SERVICES
      44A, Shyamapally, Jadavpur
      Kolkata - 700 032
      Office Phone No.:[protected]
      Mobile No.:[protected]
      E-Mail: [protected]@automationnetwork.net
      Dear Sir/Madam,


      My Consignment no is 32179790 & date:26/11/2012 dispatched from M/s. Safexpress, Mahipalpur, Delhi to Roorkee, Uttranchal.Shipment is not delivered as yet at .what happens there is no any response from Delhi Mahipalpur Branch .Pl do needful .

      Thanks & Rgds.


      Lavneesh Thakur (Mr.)
      Import Clearance

      ATC(CLEARING & SHIPPING) PVT LTD.


      702, 7TH FLOOR, DLF TOWER - A
      JASOLA DISTRICT CENTER, JASOLA
      NEW DELHI - 110025.
      Direct Line # +[protected]/22
      Board Line # +[protected]
      Fax # +[protected]
      Dear Sir/Madam,


      My waybill no is 32982943 was dispatched from Safexpress, Delhi to Naggar, Kullu, H.P. on 09.03.2013. It is not delivered yet. It arrived at Mandi (it's just 2 hours drive from here) on 14.03.2013. Since then every other day the waybill is out for delivery and every other day the delivery attempt is unsuccessful!!! I phoned Safexpress help line many times. Everyday they say "your waybill will be delivered today". But so far it has not been delivered. And they do not provide any contact numbers for Mandi office.
      Please, help us in this situation.

      Thanks & Regards

      Oxana Legkostupova
      Hotel Ragini
      VPO Naggar, Kullu, H.P. - 175130
      +[protected]
      No:[protected] through in safexpress DELHI,
      Glow Fixtures Marketing Pvt.Ltd, Gandhibagh, Nagpur.
      Nagpur Delivery Date &Time.
      Vilas Lambade.
      Email Id:[protected]@gmail.com
      [protected].
      No:[protected] through in safexpress DELHI,
      Glow Fixtures Marketing Pvt.Ltd, Gandhibagh, Nagpur.
      Nagpur Delivery Date &Time.Please Details My Email Id
      Thank you.
      Vilas Lambade.
      Email Id:[protected]@gmail.com
      [protected].
      consignment number 31641696
      One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.
      This is reference to our consignment no. 34370831 dated 20/09/2013
      booking from Bangalore Peenya To Ahmedabad -vatva, kindly take a note that from last 04 days our material is lying at Bangalore godown only, as we had check on-line and the status shows to us that it is lying there only... So please confirm the delivery date immediately.

      Thanking you
      For. USHA COMPRESSORS PVT LTD

      JAY OZA
      Manager Materials
      M - [protected]
      my consignment no.34801858 send ding from aizawl on 8 oct, they said it will reach in 9 days but till now it didnt reach when i call up they say durga puja is there in gwahati but durga puja is till 14 oct only today is already 27, it almost one month now
      Hello,
      One parcel was despatched from erode on 31.10.13 to Gurgaon manesar.as per the courier track the parcel arrive manesar on05/11/13 But still now(09.11.13 i can't get the parcel.Eventhough many times i contacted the safexpress office, there is no proper response from the office.

      So i request you all please don't book your parcels by using safexpress.

      Thank & Regards
      Rajeev
      [protected]
      Dear Sir/Madam,


      My Consignment no is 38116990 & date:24.5.2014 dispatched from Pune to patna.still i am awaiting for delevery.what happens there is no any response from Patna Branch any phone number for feed back.


      Rgds,
      Parmeshwar Kumar
      Spare Parts Manager
      [protected]
      worst service please dont choose safeexpress
      deshi ca's reply, Sep 20, 2016
      Worst service no commitment..
      The worst courier service. Plz don't ever go for this courier service they will keep your consignment with them for long period and when u ask them about that then they give you aa superb reply that we can't trace it physically.
      83269964 is my docket no.
      From 10 days it's just picked and booked.
      Worst experience. Name should be worstexpress or delayexpress
      My name is abhilal.m.my consumer no is 47099930.i am an army person and i shipped my laggages from ambala to kollam before 10 days today i went to kollam godown and they told that has reached kollam today morning...bt they are not ready to give my laggages because godown supervisor has not come..when i called him be behaved very rudely and ended my call..his mob no is [protected].. i request u to pls accept my request and make quick action against him...
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        R
        Ravikumar
        from Chennai, Tamil Nadu
        Sep 30, 2009
        Resolved
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        Resolved

        dear sir/ madam,

        Name : Ravikumar

        EPF No. DL/19554/205

        Company Name : Safexpress Pvt Ltd.,

        With reference to the above subject, i have submitted the epf withdrawal form to M/s.Safexpress and the same has been submitted to epf office- delhi on 09.09.09.

        i have checked the same with web site , i am very sorry to say that, the information showing the web is " form not received" updated date is 16.09.09.

        please arrange to settle my amount...............

        i am anticipating your quickest co-operation in this regards

        thanks & regards
        ravikumar
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Sir,

        I was send my PF Withdrawl forms to PF Office (North Wazirpur) dated 21/07/09.Now i Check the Website it shows your form not received by this office.

        My PF No : DL/32000/14715

        Kindly arrange my Settlement as early as possible.

        Regards
        Senthil Kumar . T
        [protected]
        consignment number 31641696
        One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.
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          J
          Jyotishman Borthakur
          from New Delhi, Delhi
          Jun 11, 2009
          Resolved
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          Resolved

          Damage and missing of goods

          Believing safexpress to be the best logistic solution provider I made a big blunder in my life. There are lots to be done regarding providing better service rather then claiming self to be the best. The awards and certifications became valueless when a customer breaks into tears after receiving a consignment where goods are heavily damaged and even a couple of goods are missing.

          The same happen with me when I booked a consignment...
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          A
          amit
          from Chennai, Tamil Nadu
          May 4, 2009
          Resolved
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          Resolved

          Hi,
          I strongly complain the response of idea care at various locations (delhi and noida).
          My concern is this that i got a call from idea care and they offer me one scheme and requested me to convert my prepaid no. into postpaid no. After listening the scheme i agree to that and then they send one person to collect the amount of Rs.500 and gave me the receipt of that amount.That person gave the new SIM also.

          But even after 12 days my old no is still prepaid and that new SIM is with some another no. which is totally useless for me because i do not want to change my no at any cost.

          I kindly request you to please look into this matterASAP.my no is [protected]

          Ami Bhatt
          Aug 14, 2020
          Complaint marked as Resolved 

          Safexpress Pvt Ltd — Poor Service

          we find lots of problem through your service, frequently we are geeting our consignment through Agra to mumbai, we face lots of hassels from your services since last five consignment.
          kindly check with your concern person, at Agra
          Hello sir

          This inform about safexpress franchise erode, Erode branch
          Iwant to iform about the branch complaints are below

          1.Always there is a very delay in booking, He always ask for transpotation charges for booking

          2. Very late delivery We will get the material after 10 days before arrive the materials

          3. Branch head Mr. santhakumar is very irresponsible person.

          4. Goods are coming in open mode Eg: cloths, physical samples

          please take the necessacry action about the branch



          faithfully
          senthil
          Erode
          Hello sir

          This inform about safexpress franchise erode, Erode branch
          I would like to proclaim about the branch complaints are below

          1.Always there is a good in booking, He always givea a Extra atten in every booking

          2. Very good delivery, Even the Rural Area like my place at Anthiyur

          3. Branch head Mr. santhakumar is very responsible person in althe way of approching

          4. I could recieve my Goods in good condition

          I am very Pride & glade to used this service

          Thanks to SAFEXPRESS to provided the Unique Service



          Regards
          Raja
          Anthiyur Village
          consignment number 31641696
          One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.
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            C
            Complainant1189873
            from Jalandhar, Punjab
            Jan 14, 2009
            Resolved
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            Resolved

            safexpress courier


            SEE THE BELOW COMPARISON

            SAFEXPRESS IS CHARGING FIVE TIMES MORE THAN OTHER COURIERS

            1, GR NO 18450223 FROM LUDHIANA TO FARIDABAD TO PAY
            CHAGED WEIGHT 50 KGS, GOODS VALUE 19156
            BASIC FREIGHT RS 300 (TOTAL 900/-) AND YOUR PEOPLE ASK FOR 1000 TO CONSIGNEE
            FOR THIS SAME SERVICE D2D AND PATEL COURIER CHARGES ONLY RS. 250/- EVEN BETER SERVICE THAN YOU.


            2, GR NO 8450221 FROM LUDHIANA TO DELHI TO PAY
            CHAGED WEIGHT 40 KGS, GOODS VALUE 22940
            BASIC FREIGHT RS 240 (TOTAL 1096/-) AND YOUR PEOPLE ASK FOR 1196/- TO CONSIGNEE
            FOR THIS SAME SERVICE D2D AND PATEL COURIER CHARGES ONLY RS. 200/- EVEN BETER SERVICE THAN YOU. (THIS CHARGES 300/- MORE EVEN WEIGHT IS LESS THAN THE FIRST ONE)


            WHAT IS THIS You are charging five times extra than all other good courier companies and your delivery guys also demands Rs 100 extra than bilty.
            and the delivery is three days to delhi or Faridabad
            our consignee forced us to send these goods back to us due to overprice freight
            Aug 14, 2020
            Complaint marked as Resolved 
            One consignment was sent through safexpress under Regn No 18423299 on 22 Jan 2009. But till date the consignment has not received.
            not only is safexpress costly but also inefficient and irresponsible. we should never use this sevice
            one of my courier was booked on 20 .8.09 to siliguri from delhi .Even till this date that is 25.08.09,
            time 4.00pm i have not received the document.this is not expected from a well reputed company as yours.i just want you to please look into this matter and see that some real strict action is taken against siliguri office.
            my courier no is .20451986 .in the name of meetu singhal from delhi to siliguri


            meetu singhal
            consignment number 31641696
            One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.
            Firstly the weight of my books was 18 kg but they considered it as 20 kgs. This is also fine but initially while giving, they told that total amount I have to pay is Rs 990 but after receiving they increased the price to Rs 1228 by adding again cgst and tps. I want to ask them, is this the way of making money is good. We are students, we have to think 100 times before spending for such things, this is so bad and unexpected from them.
            Firstly the weight of my books was 18 kg but they considered it as 20 kgs. This is also fine but initially while giving, they told that total amount I have to pay is Rs 990 but after receiving they increased the price to Rs 1228 by adding again cgst and tps. I want to ask them, is this the way of making money is good. We are students, we have to think 100 times before spending for such things, this is so bad and unexpected from them.
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              K
              KAMAL VATS
              from Lucknow, Uttar Pradesh
              Nov 1, 2008
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              I m Kamal Vats my debit card is expire in month of aug.08 so u can send me my atm card in my company SAFEXPRESS PVT. LTD., MAHIPALPUR EX., ROAD NO. 4, NEW DELHI
              Thanks
              Kamal Vats
              [protected]
              consignment number 31641696
              One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.
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