[Resolved] Samsung - Washing Machine — No Response from the service team | |||
I have, been following up with Samsung service center for the last ten days for simple request to repair my washing machine and I have been given a reference of complain [protected], apparantly theres is some part in the machine is not available, and I have been following up with them rather than they should be following up with me, Its absolutely rediciulous with the way they treat customers. Today again I have spoken to a Supervisor who assured me a call back with a distinct actionable time and resolution, but as expected I have not received any update from Samsung. I hope all of you who wants to buy a Samsung Product will keep this after sales service in mind. Regards, Keshav [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
all indicator in control on if power on
my samsung washing machine's has been rise some sounds since three and a half month It is fully automatic.I am makeing repeated complains to authorised service centres at Pondicherry. i make a call to 15 to 16 times but they could not give any response sofar. Kindly help me
Samsung - washing machine — no response on my washing machine breakdown within 6 months of purchase
Samsung service team is sleeping on my complaint wrt to washing machine break down on 16th Dec. Every time I call they inform thy are awaiting parts to come from their regional office & now post almost a month I get the same revrt with no action intiated whatsoever .I want my money back from samsung,
An Absolutely pathetic response from Team Samsung!
I have tried to contact several time with redulous response from the call center that some one will resolve or call back in 30 mins.
Finally I had to go to a local electrician who fixed the machine in flat 30 mins (30 day with no response from Samsung), my humble request to anyone who wants to buy a product from Samsung - Avoid it, patetic after sales service, you are better off going to a local manufacturer who offers competative pricing.
I got a call from some one from Samsung & to my surprise he had no sense of regret - litrally he said thats your problem deal with it..
Regards,
Keshav
I have tried to contact several time with redulous response from the call center that some one will resolve or call back in 30 mins.
Finally I had to go to a local electrician who fixed the machine in flat 30 mins (30 day with no response from Samsung), my humble request to anyone who wants to buy a product from Samsung - Avoid it, patetic after sales service, you are better off going to a local manufacturer who offers competative pricing.
I got a call from some one from Samsung & to my surprise he had no sense of regret - litrally he said thats your problem deal with it..
Regards,
Keshav
Samsung Washing Machine — break down of washing machine
my samsung washing machine's tumbler has been broken since one and a half month and it is chewing up my clothes .It is fully automatic fuzzy logic model .I am makeing repeated complains to authorised service centres at agra and they are informig about their diability to receieve the part(tumbler). So please help me