SandsShoppingHub — Incomplete Delivery of Product

Address:

Bardhaman, West Bengal

I am Suvajit Das from Durgapur, West Bengal, my Cell no. is [protected]. Last November on 17.11.2012 a phone call came from a person named Sandip Singh of Sand Shopping (Sands Infosystems Pvt Ltd) regarding some combo products which includes 1) Philips Induction. 2) 14 pcs induction Compatible Utensil Set. 3) Mens Kit (Belt, Wallet, Card Holder). 4) Holiday Voucher for 4 person with 2 night 3 days. He also confirmed me that I have a special gift of One Jewellery set (One neclace, pair of ear ring, one bangle, ladies wrist watch, and one finger ring). I accepted their offer and paid the amount of Rs. 6999.00 through SBI bank NEFT vide NEFT No. SBINH[protected]..

They provided me a Transaction ID against the transaction vide 18492721. They confirmed me that the products will be dispatched withiin 15 - 20 days. But unfortunately they gave me false notion.. After calling them above 20 times, mailing complaints in consumer forum, they send me few products on 21.12.2012. Maximum products they confirmed me were missing (In UTENSIL 9 pcs utensil are missing, in MENS KIT card holder missing, in JEWELLERY SET bangle and finger ring missing and PHILIPS INDUCTION, HOLIDAY VOUCHER WAS TOTALLY MISSING).. After that I again informed them about the matter, they told that the missing products will be received within 27th to 28th of December.. But till now as on 27.01.2013 no products had been received... I called them lot of time, now they are telling that the missing products are OUT OF STOCK..

I regularly purchase from online shopping sited but first time I had been harrased a lot.. Mr Sandip Singh gave me a phone no. [protected] but after calling a lot of time i got no results... Their website http://sandsshoppinghub.com/ clearly displays An ISO 9001:2008 Certified Company, so how could Govt. give ISO certificate to such fake companies..!!!!!!! I am loosing hope PLEASE look on the matter or for such fake companies people will start thinking of online purchase.....