[Resolved] Sangeetha Mobiles - Samsung M610 — Total irresponsible service | |
Hi I bought samsung m610 slide model from sangeetha mobiles - ashok nagar chennai. Just after 1 year of warranty, i got the display problem. I gave it for service. They asked me to pay rs 950 for spare and fixed the problem. The same spare is available outside for less than rs 250. When i asked they said, they use samsung original spare. So i believed and paid rs 950. The replace the spare. But it works only for 1 month. Again the problem reappears. Again they said it is lose contact and fixed. It worked only for 2 weeks. So this repeats for the last 3 months. So far after replacing orginal spare of worth rs 950, the moble fails 6 times. Now they say again i have to pay and replace the chip which got replaced. They claim this is a failure model from samsung (They why the hell the sell such products). Total irresponsible answer. I have a doubt that they have not used the original spare to replace. I also have the doubt they donot have qualified person for doing service. So i donot know why the hell they run the company. I am planning to go for consumer court. I dont mind even if need to spend money and efforts Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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#1183, 22nd A Cross, 30th Main, Banashankari 2nd Stage, Bangalore, Karnataka, India - 560070
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