Sangita Travels — No service and breach of trust

Srivachan

Address:

Karnataka

Hi,

We booked a ticket online on 14th Aug as there was no trains available for going back to bangalore on 15th..... The ticket was for non-ac sleeper. We reached the place and where informed to wait for the bus in the petrol pump... However, the bus was not there. After 30 min, we went back to the travel agency and they asked us to wait for 5 more min. After 30 min, we had a bus which was a non-a/c semi sleeper and then we where informed that the bus has left... They assured us that they would make us climb the non a/c sleeper twice and didnt meet the same. Lastly, we are now informed that they would refund the cash.... Is this service???? If yes, its not acceptable.... I am waiting to know if I would get the cash back? if there is some arrangement in system to punish/assist us with?

Regards,

Srivachan

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Comments

Sumathi Ramamurthy

from Bengaluru, Karnataka

Sangita Travels — Poor Quality Service

Good morning

I had the experience of traveling Sangitha Travels recently

1. I had booked ticket from Bangalore to Chennai for 2.45 bus on red bus.com for 20th August, 2010. I Had booked for seat no.6, but when I had been to travels to get my boarding pass, they gave me seat no.24, when I asked for an explanation, they were very rude and did not give a proper explanation. The bus was supposed to leave Bangalore at 2.45, but it left at 3.30. It was supposed to reach Chennai on 9.00, but it reached only at 11.30. After that I did not get local bus to travel to Tambaram, had to hire a call taxi at a very high price. POOR TIME MANAGEMENT.

2. For my return journey, I had booked AC Semi sleeper 2+2.They had charged me 750 for the ticket. But when I reached the bus stop, I saw Incredible India bus with Globus board. The AC was so high, that through out the travel water was dripping all over me. The bus was full of mosquitoes, as though, it was breeding site for them. They did not give blanket, in spite of putting AC so high. The bus was supposed to leave at 10.00 PM but left at 11.00 PM. Very poor time management.

Traveling in Sangitha travel was an horrible experience, never planning to travel it in again.

Sumathi

darla2000

from Bengaluru, Karnataka

I totally agree, had similar experience with sangita travels chennai-bangalore route