[Resolved] Sbi Card (Managed By Ge) — Non -removal of lien on SBI Fixed Deposit given for issue of SBI CREDIT CARD | |||
1.An SBI CARD no.[protected] & an add-on card in the name of ASHOK K AGARWAL & SHANTANU AGRAWAL was issued against a FIXED DEPOSIT RECEIPT NO. [protected] (Rs. 20,000/- ) issued by State Bank Of India, Kharar branch(Branch Code 10747), Mohali, Punjab (Ph.[protected] where I had my SB account for transfer of my salary account. At the first instance this was a wrong selling of credit card by the SBI Card & bank officials. I was first asked to fill a form for issue of Credit Card & subsequently asked to have an FD made which will be on lien against this card. The card was issued only when this FDR was put on lien against CREDIT CARD issued to me. I was quite amazed on this information. 2. The main card of mine got lost & I requested SBI CARD to block the card and add on & issue a fresh one sometimes in Nov. 2010. The card was blocked but no new card was ever issued inspite of several requests. Thereof, request for cancellation of card was given which SBI CARD did and also informed of removal of lien through mail and advised to contact the State Bank for doing needful, however, State Bank of India, Kharar brach was never informed of removal of lien. I also changed my location from Mohali to Delhi due to personal reasons & being a senior citizen I requested SBI-Kharar to shift the FDR to my home branch of SBI @ Vasundhara when I was informed by the bank that SBI card has not lifted lien on FDR. Since then which almost a year SBI card never is not reacting to my request. During this period on my request SBI cchanged the interst from 7% to 9.25% applicable to a senior citizen. But the FDR no. never changed. 3. On a mail sent on feedback.[protected]@ge.com on March 01, 2012 duly responded by Mr. Sathya informrd that CaseID=[protected] on the subject of removal of lien on my FDR sent by me stands resolved. It was clearly indicated that the lien has been removed. There is no no dues on the card has already been closed & I should contact the brach for furthering on the subject but never sent this mail to SBI, Kharar branch or issued any letter. On subsequent mail on ffedback.[protected]@ge.com replied by Ms. Gayathri Kamal of Customer care on May 10 that I must submit a pledge letter and pay a pledging fee which will be deducted from my FDR by the SBI kharar which has come as ashock to me. This is total turn around by the SBI CARD managed by the GE. SBI CARD vide their mail of March 05, 2012 had given a complete clearance for removal of lien on my FDR and now asking for a pledge letter & a fee which seems totally unethical and harassing the customer for no rhime or reason. 3. I have been requesting now for almost a year for removing lien on my FDR to GE which handles SBI CARD operations without any success. Under the circustance SBI Kharar brach is not acting and I cannot initiate action to transfer this FDR to SBI Vasundhara. SBI CARD is not responding to my mails sent to their Vice President and Customer Care Executives. 4. SBI CARD-GE is finding ways to not to resolve the issue and harass and mentally torture a retired senoir citizen and fleece on account of pledging fees which has no relevance. ASHOK KUMAR AGRAWAL Former Principal, Delhi Institute of Hotel Management & Catering Technology Sector 14, House 306, VASUNDHARA 201012 (Sahibabad) GZB [protected]/[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 10 Comments | |||
Comments
credit card blocking — Blocking of credit card & cancellation of FD linkage
I have blocked my credit card No [protected] on 29/11/2011, vide complaint No.[protected]. This card is blocked on same day.You were to send mail to SBI, Erandavana branch, Pune for cancellation of lean & deposite FD amount in my Saving A/C. Bank mail ID was also given to your customer care officer. again I am giving the same. please treat this as Urgent.
Bank Branch : Erandavana, Pune
Mail ID : sbi.[protected]@sbi.co.in
Please do the needful
J.N Mulekar
State Bank of India — Liened my account by Rs. 20000
My account has been suddenly Liened by the Bank by Rs.20000 The reason of the same is also unknown to me. I am currently residing in mumbai. I had Fax the branch for unlien my account. But no action has been taken by the branch since now. I also send my father to the branch for issues but no help is been provided to him by the bank. I am in urgent need of the cash. Hello,
Same has happened against me.
Neither did Bank recieved any copy of Lean document nor did i.
My card no is : [protected]
Its been almost 1 year closing this account.
Lean letter request was made twice . and neither bank nor me recieved it.
Req no :[protected]
When asked they are giving bogus AWP no whichi when contacted courier says this AWP no does not exist.
Card is already closed 1 year ago.
They even told me that they will mail me . I had called 5 times and no mail was also recieved by me.
If they want to loot people why dont they come and loot like goons.
This is total harassing of me from 1 year neither bank is giving me my FD ammount.
Name : Laxman Prasad Choudhary
Ph : [protected]
Regards,
Laxman Choudhary
Same has happened against me.
Neither did Bank recieved any copy of Lean document nor did i.
My card no is : [protected]
Its been almost 1 year closing this account.
Lean letter request was made twice . and neither bank nor me recieved it.
Req no :[protected]
When asked they are giving bogus AWP no whichi when contacted courier says this AWP no does not exist.
Card is already closed 1 year ago.
They even told me that they will mail me . I had called 5 times and no mail was also recieved by me.
If they want to loot people why dont they come and loot like goons.
This is total harassing of me from 1 year neither bank is giving me my FD ammount.
Name : Laxman Prasad Choudhary
Ph : [protected]
Regards,
Laxman Choudhary
Dear Sir,
I would like to inform you that my Fixed Deposit account No-[protected](CIF NO[protected] was matured on[protected] which was under lien SBI Credit Card.As I don't have any dues to SBI Cards, I requested and submit one application in SBI Cards, Guwahati office on 23 rd Aril 2014 to unhold my said account and release the money to my account no in SBI, PBB Branch, Ganeshguri(SBIN0004134).But till today my money is not released.So I request you to look into the matter urgently and do needfull so that I get back my amount as early as possible.
Thanking you.
Yours Faithfully
Probin Kr.Hazarika
House No-89, Ajanta Path
Beltola Survey
Guwahati-781028, Assam
Ph- [protected]
I would like to inform you that my Fixed Deposit account No-[protected](CIF NO[protected] was matured on[protected] which was under lien SBI Credit Card.As I don't have any dues to SBI Cards, I requested and submit one application in SBI Cards, Guwahati office on 23 rd Aril 2014 to unhold my said account and release the money to my account no in SBI, PBB Branch, Ganeshguri(SBIN0004134).But till today my money is not released.So I request you to look into the matter urgently and do needfull so that I get back my amount as early as possible.
Thanking you.
Yours Faithfully
Probin Kr.Hazarika
House No-89, Ajanta Path
Beltola Survey
Guwahati-781028, Assam
Ph- [protected]
i had taken credit card against my fixed deposit but at present i am not using my card already canceled it and already inform to sbi bank authority and also request to release hold on my fixed deposit but they are still holding my FD. Fixed Account and Bank Branch details are below
Account has been opened since 09-May-2012 already 3 years over still not yet closed.
Account Number [protected]
Name Mr. RINESH N
Branch : STATE BANK OF INDIA, YESHWANTPUR (03297)
With Regards,
Rinesh Nalinakshan
Ph : +91-[protected]
Email : [protected]@me.com
Account has been opened since 09-May-2012 already 3 years over still not yet closed.
Account Number [protected]
Name Mr. RINESH N
Branch : STATE BANK OF INDIA, YESHWANTPUR (03297)
With Regards,
Rinesh Nalinakshan
Ph : +91-[protected]
Email : [protected]@me.com
I took a SBI Card in 2010. That time the representative told to give a fixed deposit No. just for reference. I gave it and started using the card. Thereafter I was transferred to some other locations. After five years, I came back to Chennai and went the SBI, World University Services Branch, Chennai for renewal of the FD. They told that, they are not able renew it and the manager was not available and advised to come on next day. Next day, after his research more than an hour, he finally told that, there is a lien on FD, without release the line, the FD could not be renewed and approach the Credit Card Division. I came to know, there was a lien on my card that day only i.e after five years. When I approached them, they said the lien can be released only on surrendering the card. I do not know, why I should surrender, I had not asked to close the FD account, I want renewal of the FD and add the interest accrued till such time. They said the system could not accept. I told them that you had not told the lien is going to be created on my FD while issuing the card when there were lots of credit cards available without any lien and they have not given a written communication on this matter. Immediately I sent mails to various levels from the branch, GMs, Chairman, RBI, Ombudsman, Finance Ministry etc many a time. Till date no action is taken by any one. But I continue to using the card and making prompt payments with the hope that when I surrender the card, I will get that FD with cumulative interest. By seeing the above complaints, they wouldn't take out the lien even when we surrender the card.
Now again talked to the concerned Branch Manager and one employee of the Card section, both said, how can I expect interest on the FD. This is a big shock to me, because the FD amount has just doubled during the 8 years. I do not know what is the logic behind it. Even we take loan against the FD, the interest on FD will accrue and interest on loan will also accrue. But here, without my knowledge they have created a line and the same is a not even collateral security and the FD amount is with them, I am regularly using and paying for the card. On what basis the interest is denied? This is not expected from the India's biggest bank.
Hon'ble Prime Minister has declared digital India and requests for cashless transaction but SBI is acting against this by insisting the customers to surrender the card and penalizing the customers for using credit cards.Now I have to surrender the card to remove the lien ( that also not possible as per the above complaints) and as a penalty I have to forego all interest accrued during the 18 years.
M Thiagarajan
[protected], [protected]
Now again talked to the concerned Branch Manager and one employee of the Card section, both said, how can I expect interest on the FD. This is a big shock to me, because the FD amount has just doubled during the 8 years. I do not know what is the logic behind it. Even we take loan against the FD, the interest on FD will accrue and interest on loan will also accrue. But here, without my knowledge they have created a line and the same is a not even collateral security and the FD amount is with them, I am regularly using and paying for the card. On what basis the interest is denied? This is not expected from the India's biggest bank.
Hon'ble Prime Minister has declared digital India and requests for cashless transaction but SBI is acting against this by insisting the customers to surrender the card and penalizing the customers for using credit cards.Now I have to surrender the card to remove the lien ( that also not possible as per the above complaints) and as a penalty I have to forego all interest accrued during the 18 years.
M Thiagarajan
[protected], [protected]
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sbi c c — not lifting the block on fd
i have taken credit card agianst my fixed deposit but at present iam not using my card and already inform to sbi bank authority and also request to release hold on my fixed deposites but they are still holding my fd