SBI - Credit Card — CANCELLATION OF CREDIT CARD
HHIREN R DHAGIA
In sipite of doing all the things I am still getting the Statement. it is horrible. I am planning ot go to Grahak Suraksha
I am feb up with this service
Dear Sir/Madam, Sub: Cancellation of my credit card On discussion with your officer I came to now that to cancel my credit card eventhough I have never used this card, I have to pay Rs. 496.64. So please be informed that as I am staying in Ahmedabad - Maninagar, I am droping a cheque No: 808913 for Rs. 497.00 in favour of SBI Card Account No.[protected] dated: 18.06.2008. in SBI - Maninagar Branch, Ahmedabad. Hope my card will be cancelled on priority. Kindly inform me the status of cancellation of my card at an earliest At Last ... awaiting for your early reply HIREN____________________________________________________________________ 17 Jun 2008
Dear Mr Hiren
Thank you for writing to SBI Cards.
This is with reference to your communication dated June 5 2008. SBI Card Related: We wish to inform you that we were unable to identify your account on our records as your account number was not mentioned in your communication.
May we request you to call up the helpline or write to us again to enable us to resolve your request on priority. In case of any further queries on the SBI Card, we would request you to reply at feedback.[protected]@ge.com using the same subject line or call our 24 hours, 7 days a week, at our local Helpline number 39020202 or[protected]for BSNL and MTNL users). If you are not satisfied with the response, you can write in to AVP, Customer Service, head.[protected]@ge.com using the same subject line. You will receive a response within 3 working days. Yours sincerely,
pema rinzing-Customer Service
****Experience a whole new world of convenience and service - Another step from SBI cards to make your life simple!!
No postal delays. No lost statements. No late payments. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, Please contact our 24 hours helpline numbers[protected] or [protected].
****Wait free information @ helpline!!!
Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Late Payment, request for Duplicate statement and more. For detail refer the attached instruction. -----Original Message-----
From: HIERN DHAGIA ([protected]@yahoo.com)
Date: Tuesday, June 10, 2008 08:56 AM
To: feedback.gesbi (feedback.[protected]@ge.com)
Subject: Re: <AUTO> A very much dis-satisfied Customer of yours Dear Sir / Madam,
Thanks for your reply, As I have mentioned in my previous mail that I am not having the credit card physically (It is lost or missplaced, which m not able to tress). Please find my Account No.:[protected] for futher corse of action. My contact No. is [protected].
Hope for your quick response, to close this acount.
--- On Thu, 5/6/08, feedback.gesbi <feedback.[protected]@ge.com> wrote:
From: feedback.gesbi <feedback.[protected]@ge.com>
Subject: <AUTO> 'CaseID=[protected]'A very much dis-satisfied Customer of yours
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Thursday, 5 June, 2008, 1:51 PM
Dear Sir / Madam,
Thank you for writing to SBI cards.
We acknowledge the receipt of your email and we shall revert to you through call or email within 7 working days.
We hope that you have mentioned the card / account number along with contact number/s in your communication, incase you have not, we would request you to please resend your correspondence on the same e-mail ID, without altering the subject line.
Assuring you of our best services at all times.
SBI Cards Team
From: HIERN DHAGIA [[protected]@yahoo.com]
Sent: Thursday, Jun 5 2008 1:51PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Subject: A very much dis-satisfied Customer of yours
I am really very much dis-satisfied with the communication with sbi. For your kind information from the very first day of receiveing the credit card it was communicated vide phone to your reresentative taht I was not interested in mediclaim or other services provided by SBI. I am not getting rid of SBI statement. I had nevere used this card nor am having this card physically with me and am not also able to asccess theses repeated statment form SBI. I clearly declared that as I have nevere used the services of SBI, I am not going to pay a single penny to this account. If you want to contact me regarding this matter, kindly contact me on [protected] within a day or two.
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