[Resolved]  SBI Life Insurance — Non receipt of certificate

I had applied for a home loan to SBI, Haldia Petrochemicals complex branch, Haldia. They had approved my home loan subject to my agreement of going for Life Insurance from SBI Life. I had agreed to do the same. Subsequently Bank internally deposited 1.45 lakhs INR to SBI life insurance from my loan account on 22nd Jan, 09. I am bearing interest for the same since Jan 22nd, 09. At the time of loan application and sanctioning my agreement with SBI was 10% interest rate. Subsequently SBI had annonced one special scheme of home loan at 8% rate (SBI Happy Home loan). As my loan was not disbursed I had appealed to SBI for special approval of SBI happy home loan at 8% rate. SBI had agreed to do the same vide a letter dated 29th April, 09. In between after all required medical check-ups I received the SBI Life insurance certificate on 20th May. This certificate was holding the old A/c No { which was as per old agreement of 10% interest rate, A/c No : [protected]) . My maximum ammount of loan (25.5 lakhs out of 26.5lakhs of sanctioned ammount) is debited to my promoters account on 23rd May, 09. As per advise of SBI local branch, I had submitted the certificate for re-entry of new A/c No (which is newly opened as per new agreement in between me & SBI as per Happy Home loan scheme) on 3rd June, 09. My new A/c No is[protected].Till date I have not received any communication either from SBI or from SBI life regarding my certificate re-issue. Verbally I was told that I have to go for another set of medical check-ups etc. once again. Presently my total home loan (26.5 lakhs) is unsecured. I have paid around 1.5 lakhs in Jan, 09 and I am paying interest against the same. This is really shocking to me. Please advise what to do.

regards,

Parthapratim Ghosh
Sr Manager (mechanical)
Haldia Petrochemicals Ltd.
Haldia, East Midnapur
West Bengal
mobile : [protected]