[Resolved] SBI Life Insurance — without policy,charges debited the credit card | |
Sir/madam Without purchasing the insurance policy and without documents, the SBI credit card showing the due amount in the statement. The SBI credit card agent given me the lifetime free card in 2006 , from 2006 to till date I never used the credit card. As per SBI credit card department , the charges showing in the statements are debited for SBI insurance. Now nobody taking resposibilities, and pressurising to pay the money. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 22 6191 0000 [Corporate Office]
Natraj, M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai, Maharashtra, India - 400069
SBI Credit Card — insurance policy without permission / papers
I had a SBI Credit Card No. [protected](Gold Card) since 2003. An amount of Rs. 2614.25 was shown balance in the statement dt.16 feb, 2006. On query, it was informed that an insurance policy was made. But I want to make here clear that I have neither taken any policy nor received any document in this regard and the same has been conveyed that time.In the month of March, 2006, a phone call was received mentioning the due amount and the above position was conveyed. The calling person has said that the matter will be settled and you pay Rs. 200. Rs. 200 was paid by me. But the amount was further enhanced and matter was not settled and the credit card was blocked.
In the month of June, 2006 a phone call was received to deposit Rs. 500 to settle the above discrepancies. Thereafter, several phone calls were made from your side and I put the above facts to the caller and assured to pass on the matter to the seniors to clear the above discrepancy but the matter was not resolved. I had not paid any amount on the pretext that I had not used my credit card at all.
if I was offender, I would have used my credit card for various purchasings as it was a gold card.
Now, I request you to look into the matter and resolved the same at an early so that I came out from the mental agony.
Rakesh Garga