SBI Life Insurance / Housing Loan Insurance — Refund of Insurance Premium

Address:

New Delhi, Delhi

I had taken the housing loan from SBI A/C: [protected] and to protect the housing loan SBI has provided a housing loan insurance policy. for insurance policy I have paid the premium of Rs. 20000/- for 15 years. Now I have repaid the full and final payment of SBI housing loan in 4 years and my loan a/c has been closed on 24/02/2011. I have surrendered the insurance policy into SBI Life Dariyaganj office to Mr. Himanshu on 01/03/2011. Mr. Himanshu told me that the refund of Rs. 7807/- would be returned to you with in 15 working days. Now from that date to till date I am waiting for the refund. I have contacted so many times to Mr. Himanshu but everytime I am just getting disappointment and reply that your refund amount is under process we will shortly inform you.
Can you please help me out how we would get the refund amount from SBI?

Thanks
Pawan Kumar Agarwal
Mobile: [protected]