State Bank of India [SBI] Complaints & Reviews

Sir,

I hold a savings bank account in State Bank of India, Veerakeralam branch of Coimbatore.
I had applied for House-Mortage loan in October 2010. For the same property i had availed housing loan which i have repaid and closed but i have not taken back the document from the bank still.
Till date , the loan is in the "process" though , once in a fortnight i am assured the loan should be through in a week. I had been after the officials continously and tired of the hassle and empty promises.

I need an explanation towards the following:
1) The staff at SBI are not aware of the procedures ,criteria etc.,required for mortage loan.Why does SBI provides for a loan when its own officers are not trained in processing it?
2) Both my husband and myself are salaried people with reasonable income and the property is worthy of mortage (for which a home loan was given and completed) with no encumberances whatsoever arising on a date after we bought it. So why is the process delayed?
3) I have submitted the application in October 2010. Till now I am not able to get the loan. There is always a steady answer that it is under process! How long? Why do i have to follow up the loan?Is it not automatic that once application is submitted, the papers are set on a roll ?
4) Just because SBI is safe bank for me (who had been its loyal customer for more than 25 years and been rather a customer par excellene which can also be verified!), do I have to face their indecisiveness, poor judgement of customer/property worth and procrastination? Or is it acting suicidal driving away its bankable customers to private banks?

Sincerely,

N.Geetha
Sr.Scientist( Entomology)
Sugarcane Breeding Institute, Coimbatore-641007
Tamilnadu.Contact No. :[protected]

dear sir yesterday i had lost Rs 4500 from my atm during transaction at atm at satyanekatan south motibagh NEWDELHI.
a/c no. [protected]
your sincerly
nitinraj M.R.
manimandiram
panayam yeroor
anchal kollam

Respected Sir,
I have applied a Housing loan from LIC housing finance ltd for an amount Rs 6.52 lac. But they have turned down my proposal due to CIBIL report which states that i have outstanding loan amount of Rs 96,500/-( rupees ninety six thousand five hundred rrupees) which i have paid to sbi card and they have given no dues certficate. Please clear my name as it is urgent to build the house due to my mother's sickness.
Thanking you.
prasanta kumar padhi REF:TRACER NO: PAN-REF[protected]

Dear Sir / Madam

I have sent a mail to SBI Bank - Melachintamani Branch 'sbi.[protected]@sbi.co.in' , Trichy, Tamilnadu on Dec 24,2010 for asking the Branch Manager to link my Housing Loan A/c no : [protected] to the existing SB A/c : [protected] for taking my Provisional Certificate .

It may take 10 - 15 min's to link it, but the branch has not bothered to add nor reply on the Status till Jan 3,2011 .

The same was highlighted to the Chairman - SBI Customer Care & the DGM - Customer Care on Jan 3,2011 with a cc to the Bank even then the Branch Manager /nor the team is bothered to respond on the small issue .This shows the escalation chart is only on books & nothing works fine .If it is the same case in a Private Bank the Branh Manager might have called & as well as responded to the email query (Never allow the issue to the level of Chairman , People come to SBI only for cost advantage when compared to the Private Banks )

When the whole world is moving towards online & even SBI Management suggest
walk in to the bank for a Online banking password & keep big Signages everyhing is of no use , until the every branch understands & takes it like a Private Bank.

Regards
Mahesh.M.K

[protected]@yahoo.co.in

Dear Sir/ Madam

I Would like to complaint regarding SBI Credit Card, first of all the credit card peoples are calling us and troubling us and conviencing us for free card, later on they are charging the Rs. 500/- as joining fees and then interests every month.

They are asking me to pay the full amount without my demand of th cards.

They asked me that their person has got me signed a document which states that the card is not at all free

Pls suggest as the amount is now 1300/-

If i will not pay they will put me in a black list where from then onwards i wont be eligible for Loans.

I have been cheated and fooled.

I would have paid the amount as this is not a big amount to pay and if they would have been right and i was wrong, but i am fighting for these as they have fooled me and should not repeat with any other poor persons whose money are hard earned money.

Pls guide me the best

My No. is [protected]

Bankim Parekh

Sir,
I apply my SBI Card on 10.12.2010 from Ajmer & My App No.[protected] is, but I did not get any response from your side, only Iget above App.No. on 19/12/2010 by SMS and tell in this SMS that Your App. is under process. Pl.give us 21 days to process your App.
Kindly give me Reply as soon as possible.

With regards

Jasveer Singh

I already have a Home loan under SBI EASY HL MY HOME CAMPA scheme with SBI.
I had also applied for SBI life alongwith it .And currently I am charged with the premium for the same in my EMI.
The entire calculation was done by the concerned branch and I complied with it.
But now they are telling me that they cannot provide me the SBI life scheme for a weird reason that I cannot understand and are asking me go to the branch and get it sorted out. I called my branch for the same without avail.
I am clearly not at fault here and therefore I am not going to comply with this harrasment. I think if something has gone wrong from the bank side then they should resolve it themselves.
I just want the SBI life certificate with me as soon as possible as I am paying for it. I have raised a Complaint in their greivance cell without avail with the following id CC[protected] . Please help.

i have been provided with a username and password to access the online banking at the branch- BASMATNAGAR. But i am not able to login even for the first time. Kindly help me..and do let me know if you need any further details

Sir,i am serving in defence at Adampur jallandhar.My account is with sbi only but at ahmednagar(303).My account no. is [protected] I went to draw money with help of that account passbook in sbi branch AFS adampur Doaba(6054).But staff at there refused to give the money.I am in extreme emergency of money.I have lost my ATM.Please take necessary action against the branch manager and guide me the way to draw money.
Thankyou

PPO NO.ID14217

MY MOTHER WAS A DEFENCE FAMILY PENSIONER & WAS DRWING HER PENSION FROM STATE
BANK OF INDIA, K.P.H.B. COLONY (C0DE NO.10098) ACOUNT NO,[protected] SHE WAS PAID
HER PENSION UPTO MAY,2010 (.) SHE DIED ON 5TH AUGUST,2010 BUT HER PENSON HAS NOT BEEN PAID SO FAR. I AM THE ONLY CHILD OF MY PARENTS (.) THE NOMINATION PAPER IS ALSO IN MY FAVOUR(.) I HAVE REQUESTED THE BANK TO CREDIT THE AMOUNT IN MY SAVING BANK ACCOUNT NO.[protected] WITH THE BANK BUT THE SAME HAS BEEN CREDITED SO FAR(.)

SUMITRA ASWAL
[protected]
[protected]@yahoo.co.in

sir/madam, i have opened my sbi demate account in the past december 2010 but till date i dont get any confirmation notes regarding account number. The time for delivery of a/c number according to the banks was written as 15 days but it is still delay. So, i wonder whether sbi account really work for the people benefit. Thanks


Yours faithfully,
thangsei Haokip, Manipur

I AM GOVT EMPLOYEE AND OPENED A NEW SALARY ACCOUNT IN SBI CHOWK BAZAR BRANCH SURAT. MY ACCOUNT OPENED WITH NO.[protected]. AND ALSO APPLIED FOR SBI CREDIT CARD. THE CARD WAS DELIVERED VIA PVT.COURIER AGNECY FIRST FLIGHT,SURAT ON DATED[protected] AND I WAS NOT PRESENT & MY WIFE HAS ATTEND DELIVERY MAN WITH MYSELF ID PROOF. BUT COURIER DELIVERY MAN HAS NOT HANDED OVER IT & BACK. THEN AFTER AFTER SO MUCH CALL COURIER AGENCY DOES NOT RESPOND. HENCE I WANT TO CANCEL MY APPLICATION FOR ISSUE OF CREDIT CARD
RAJENDRA R MEHTA,SURAT

I have just opened my saving bank A/c in State Bank Of India in Jahangir Puri Branch. Since the time of submitting form for opening new accounf I have to face a lot of issue. First of all the empolyees of the bank behave very bad to the customer. They always use abusing language with custoomer, even the Branch Manager behaves in same manner. This brach has developed some owned rules. When I was submitting my documents for opening new a/c. I had carried all of my required original documents as well as thier zerox. I had also got signed on the form from Guarantor. When I submiited the documents I was asked to submit the address proof of GUARANTOR also. I was surprised because It is not written any where in the forum. When I told the them that it is not written in the form to submit the address proofs of guarantor also, then I was replied that " Har bat form me nahi likhi hoti aur agar tuje A/c open karwana hai to ja ke le aa."
I was surprised that how can the behave me like this, atleast they should have behaved me in a good manner.

After all I submitted the address proof of GUARANTOR and got opened my a/c. It is not the end I got my dabit card with the welcome letter and I was instructed to get the pin of ATM from the branch. I am doing night shift Job so normally I get up late. I went bank to get my ATM Pin. On that time I had carried all of my Identity Proofs like my Passport, My Voter I card, My Pan Card and My New Debit Card and the welcome letter which I recieved.
I asked the emlpoyee to give my ATM PIN, and I was asked to show the Bank Pass Book, I told them that I have not got issued my Pass Book because I don't have any need of passbook because I use Inertnet Banking, Than I was told that to take the permission from Branch Manager. I went to Branch Manager and requested him that I don't have any need of Pass Book, and please give me permission to take the ATM PIN. I told him that I am carrying all the Identity Proofs alongwith the ATM and Welcome letter and they can also check match my signature.
I was told that" Ja ke Pass Book le el aur ATM PIN le le bina Passbook ke ATM PIN hum issue nahi karte". I told him that it is not written in welcome letter that for collecting PIN you will need Pass Book.

Once Again I was told that"sab kuch ispe nahi likha hota tu chala ja mera dimag mat kharab kar.

I am also operating my svaing a/c in HDFC bank for last 20 months and I visited many times in the brach but I have never been behaved like this.

I am so hurted and surprised.

To,
the bank lokpal
respected sir, mai suneeti sharma w/o umesh chandra uchva prathamik vidhalaya achalpur, islamnagar (budaun) me sahayak adhapika hun.mere shiksha vibhag dwara feb 2010 ke vetan ka statement 5 may 2010 ko mere a/c no [protected] me jama karne ko mukhya shakha sbi, budaun me bheja gaya. lekin bank dwara mera vetan mere account me jama nahi kiya gaya. is ware me jankari lene par bank dwara koi santoshjanak uttar prapt nahi hua.is se meri aartik aur mansik chati hui hai.
mahodaya aap se nivedan hai ki is sandharva me uchit karavahi karne ki kripa karen.

sender
suneeti sharma
shayak adhyapika
uchya prathmik vidyalaya achalpur,islamnagar, budaun.up
mob-[protected]

Before some day i opened my saving account in sbi,Aashram road branch and i have New issued ATM card but when i used ATM card in any machine ..machine gave me mg "Invalid and unauthorized Card"
and there is still no solution.
Nirali Vora

sir i got recently my sbi credit card but the thing is my name is.ABDUL IDRIS KHAN;but there showing rongly like; ABDUL ADRIS KHAN,sir please rectify this mistake and issue me another correct name card,,,i m getting problem, NAME;ABDUL IDRIS KHAN D/B 13/04/1974 ADRESS. 13-4-539/A SABZI MANDI ZIA GUDA,HYD MY CARD NO IS;[protected] CONTACT NO'[protected] EMAIL ADDRESS; [protected]@yahoo.com

Hi

I was having Rs. 1016/- in my account till 30th dec and on 31st dec december theres a deduction of Rs.225/- as min balance charge, so can any one tell me that what is the minimum balance charge in sbi saving account, and if you have increased min balance amount then someone should inform before deducting the money.

Please do the needful and solve my query or should i contact some head person of sbi.

Regards
Vaibhav Goel

IAM GETTING CALLS FROM THE NO.[protected] DURING NON-OFFICIAL HOURS. THEY DONT REVEAL FROM WHERE THEY ARE CALLING AND ASKING FOR THE ADDRESS. THEY ARE DISTURBING THE AGED PEOPLE DURING NON-OFFICIAL HOURS.

K. DUSHYANTH

Respected sir/madam,
My name is Ravi Rawat, From Uttarakhand. i have an account no of sbi. account no is [protected] and account holder's name is Usha Rawat & Ravinder Singh.
Today is 19th of Nov. two day before there was 20,000.00 amount, 5000 i pulled back. but i don't knwo what the hell happened with account, now account balance is 48 rs.
sir/madam i want each n every details about this account...
i hope you will help me...


(i got revert on my mail id, wording of the revert are.....
Dear Sir,
Thanks for contacting us.
Please approach your Branch and submit a written representation. They will
make arrangements registering the complaint (or) Contact our contactcentre at toll free nos[protected] (BSNL/MTNL direct[protected] and[protected].
They will register the complaint and issue a token no. This number has to
be quoted in your future communication for follow up of the matter)


Respected Sir/Madam,

I wanna register the complaint against deducting balance, As you asvised to me.
Sir/Madam, May i have the mail id of my branch. You can check easily my branch name as i am providing you my account name and No.(A/c no is [protected] and account holder's name is Usha Rawat & Ravinder Singh.)
One more thing, Sir plz advise to me what do i need to do if they don't help me out. May i have the Mail id and Helpline no of RBI.

(again i got revert, as wording were
KIND ATTENTION: AGM,ADMIN DEHRADUN/ BRANCH MANAGER THALISAIN BRANCH

Please look into the matter and arrange for redress of the
customer's grievance under confirmation to us.

Regard
SBI Helpline, LHO New Delhi)


(i am getting responses from Delhi branch but not from Uttarakhand one, i don't know why you (UK, Branch of SBI) are not replying me back. Is there any problem or you don't wanna help to your customers). plz let me know so that i can make a complaint against this issue, in RBI or some Grameen Court.)
i have each and every details...
these are mail id from Delhi--agmops.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in
this is the mail id o[censored]K (SBI)--sbi.[protected]@sbi.co.in

--

Thanks & Regards
Lucky Rawat
[protected]@gmail.com
[protected]@yahoo.com
[protected]@ibibo.com
[protected]@rediffmail.com

We, M/s Malabar Granite Metals (A Granite Metal Crushing Unit), Mannannur P.O Vaniyamkulam, Ottappalam Palakkad District has been opened a Current A/c with SBI Vaniyamkulam Branch and applied for Internet Banking facility to make our Sales Tax & Income Tax through the same. As per the new tax payment system, we are unable to make any payments manually.
From the said bank, we have been allotted a Kit having a temporary user name and password. By the request from the bank personal, we have changed the user name and password from the first login. As per the instructions from him we had set the transaction values with a limit of Rs.2,00,000.00/transaction. there are no more instructions given from him. at the time of our sales tax have to done, we tried to do the same, with the changed login password. But after completing the procedures, the system demanding for a transaction password. as we are new people with the net banking the have to give the detailed instructions at the beggining.now the saying that they are helpless to do any service and if we wants to operate internet banking we have to open a new account and they are not giving any security for the smooth functioning of any new account. Rs. 2,84,000.00 were pending with the account. A/c Details are given below.
Name: Malabar Granite Metals (T M Thomas Managing Partner)
Corporate Id with the bank 167066
Account No.[protected] Type Current Account
Kindly do the favour for us at the earliest

Thanks 'N' Regards
Rajeev Konni
(Accounts Manager, Malabar Granite Metals)