State Bank of India [SBI] Complaints & Reviews

Since there were repeated wrong transactions amounting to Rs.1,84,000 made by the State Bank of India, a complaint was lodged to the Prashant Vihar Police Station and the concerned State Bank of India Branch viz. V.P. Ghest Institute, Delhi University on06.11.2009(Proof is available). A complaint was also lodged at the State Bank of India Web Site vide Complaint Ticket :CC[protected]. helpline.[protected]@sbi.co.in vide their e-mail on Monday, Nov. 9, 2009 at 2,58 PM addressed to helplline.[protected]@sbi.co.in sbi.[protected]@sbi.co.in and copy to us stated that it has been observed that some wrong transactions have been made without any notification of the account holder and the amount 1,84,000/- shall be refunded to the account holder througha bankers cheque from regional head office. copy of the mail is reproduced as below:

-- Original Message -----
From: helpline.[protected]@sbi.co.in
To: helpline.[protected]@sbi.co.in
sbi.[protected]@sbi.co.in
Cc: complaints.[protected]@sbi.co.in
<malhotra.[protected]@gmail.com>,
Sent: Monday, Nov 09, 2009 2:58 PM
Subject: Customer Complaint Response from SBI.co.in

As the compliants received through the web portal it has been observed that some wrong transactions have been made without any notification of the account holder. The amount 184000/- shall be refunded to the account holder through a bankers cheque from regional head office. A call shall be received to the account holder on the mobile number registered in the compliant on the portal for the collection of the cheque from the head office.
Kindly bear with us to provide you the best services.

Complaint Ticket Number : CC[protected]

Name : Punita Malhotra
80 Saraswati Appartment, Sector 9, Rohini
Account Number: [protected]
Branch Name: VPCI, Delhi University, Delhi
Email : malhotra.[protected]@gmail.com
Phone No : [protected]
Mobile No : [protected]
Product : ATM Service
Complaint : Account Related - ,Cash not dispensed in ATM but account debited
Message : Transactions are done without any notice of the account holder.
- Show quoted text -

After that we have visited various branches of State Bank of India, V.P. Chest Institute, Parliament Street, Delhi University with representations and so many mails have also been sent to them but nothing has been heard so far. Through your Forum, it is expected that we will get our hard earned money. I and my wife both are Government Servants.

Yours faithfull,

sd/-
(R.K.Malhotra
80, Saraswati Apartment,
Sector 9, Rohini-110085

dear sir/ madam
i devinder singh was applying for the post of bank P.O in State bank of india..
i had made a bank deposit journal of 500 rs. in sec 26 chd brach...
but during the submitting of application form of post .. i come to know the qualification marks ... i m not eligible for this post..
i went to the concern branch and asked for the cancelation of the bank deposit journal.
but the concern office refused to take any action regarding this matter. he told us about that this amount is non-refundable..
but there is nothing mention in the application advertisement and not in the bank deposit slip.
i am ready to take back this amount after the deduction of bank charges.. but the concerned officers refused to do this...
please help me to slove this problem
the detail of this deposit journal is as follow

name devinder singh branch code ...10608 journal no[protected] date 08/03/2010
name gurpreet singh branch code 10608 journal no[protected] date 08/03/2010

I took an SBI credit card recently, Initially they said they are going to give me 1600 worth free vouchers and more credit limit than what I have currently with other bank (HSBC). Finally they gave me 1000 Rs cash back offer. I want to know how come free voucher and cash back offer are same. to avail the cash back offer I need to travel abroad, b'coz they gave me some travel cash back. it looks really stupid, they don't keep their promise, and its a reputed bank of India. I recommend others not to take this offer. Recently, they called me to know how their service is whether I m satified, I blasted that lady who called me, she simply said i'll consider it as complaint, but no response so far. I 'm still fighting with them its successfully 3rd month completed heading towards 100 days

Kind Attn : To The SBI Credit card Manager

This is to inform you about your dissapointing and unsatisfactory service given by the SBI Credit card department.
Mysel[censored]nmesh Dounde had applied for the credit card of your bank and my respective reference no is :[protected].
My Application form no : S[protected]
I had submitted all the required and necessary documents as to your bank request in time and with Scincerity.
I was informed as Liable for the Creditcard terms and conditions,but inspite it was very dissapointing to receive a rejection from the Bank side and that too was wothout any Specifications or exact reason.
What the heell are the policies of the Bank ?
If you dont explain it properly then why do u ask for the Creditcard application.
SbiBank Services are useless it seems ?
If A respected person completes the requirements then why is the application rejected?????????/
i hold 2 Creditcards of the icici and hdfc bank..i dint face any problems for the same and am availing the services of those banks with ease and satisfaction.What is the Problem with SBI Bank??????????
I want an immedeate feedback for the same if your bank serves people properly.
My Cell no is [protected]
Thanks,regards
Unmesh
(Architect)

To,
The Branch Manager
State Bank of India (7978)
Budharaja, Sambalpurpur (Orissa)
Pin-2521555

Dear Sir,
I Mr. Sunil kumar Singh having A/c No. [protected] in your branch. I had to send Rs.2000.00 to the A/c No.[protected] of Mr. Satish Singh o[censored]nion Bank of India, Shahpur on 06.03.2010 through net banking but unfortunately this amount has been transferred to A/C No. [protected] in the name on Satish Singh of Bank of India, Shahapur having Reference no. NEFT INB: IR02679047 TRANSFER TO [protected].
So please kindly do the needful and take the respective action so that I will be obliged ever.


Sunil Kumar Singh
Mob:[protected]

while operating the ATM-CUM-DEBIT CARD of number[protected] on 7th march 2010 at about 8:42pm at the ATM machine situated at SBI industrial estate branch,Bhilai for withdrawing Rs.5000/-, I could get only Rs.4700/-.
The remaining 300/- got sucked inside the machine by itself before i could take it out.
please return the balance money as soon as possible..
regards,
Mr.B.Karmakar

I have a savings account (old-[protected], New No - [protected] ) since 08.08.2007 in State Bank of India , Hansquea Branch (Code - 9040) in West Bengal , as I have shifted to Jamshedpur , I have applied for transferring my account to Jamshedpur Branch (0096) in the month of January'2010, But still today my account have not been transferred. I have also complained to the higher authority online , they have accepted my complain and gave me a complain no : SBI-CF-[protected] but still today my account has not been transferred. I am facing a lots of problem for this. please help

Kaliprasanna Banerjee
Adityapur-1
Jamshedpur

Dt.[protected] My Account No.36581 (Saving) Rs.2700/- Debit but not Credit by Sellar, to refund by Account Please

sir
i am a graduate student and now doing MBA from AICTE approved collage .total fee is 5.6lak i have paid 3lak but i am not able to pay the remains fee for that i request to sbi manager in my home city branch code is 3416 which is in rural area and they enjoy their monopoly because there is no other bank .they told me i have not field officer and other reason is your gaurantar have already loan of 1lak

but reality is that there is no need of gaurantar up to 4lak and my mother is a goverment employee and i can give him other employee for goaranter

one thing more that i requested from last 8 months they have not field officer but they provide other loans i request to you please help me

res sir,
i deposit cheqe on date 7/12/2009 .
cheqe no is 124588 DISSTRICT CO-OPRATIV BANK,WARDHA.MAHARASHTRA.
ABOVE CHEQE I DEPOSIT IN MY A/C IN BRANCH,
SBI GADGENAGAR AMRAVATI, MY A/C NO.[protected] BANK CODE IS 12011.
WHEN I INQUARE IN MY A/C BRANCH ABOUT MY CHEQE,THE BRANCH MANAGER SAYES ME,I WILL FORWARD YOUR CHEQE AND FORWAEDING PROSES NO IS 46068688.

I COMPLENT YOU CUZ OF ABOVE CHEQE IS NOT DIPOSIT IN MY A/C AFTER THREE MONTH.

SO PLEASE TELL ME WHAT HAPPEN IN MY CHEQE.
MY CELL NO.[protected]

My phone number is[protected] , mtnl landline .This numer have been alloted me since 2006.
I got contineous call from sbi bank phone no[protected] and they have asked me about some other person .
I told repeatedly them , "in case of any dispute you plz contact MTNL office "
But they are continously distrubed me .
So please solve the matter

I am a consumer of SBI Main Branch Saharsa (Bihar) having A/C no.[protected].I applied for NET BANKING on 19.02.2010.I got a KIT at the same time with a user name and password.when I login through internet I got the result as Invalid UserID and Password.Pls suggest me what to do for the activation of my account. I am still facing same problem after 15 days.

I have applied a home loan SBI Erandwane Branch PUNE.I supplied all the documents on January 6th, 2010 even my valuation report and search report has been completed.Whenever I call the person(Mr. Adaekar) for getting the status, he says it is under process.It was really a painful experience of my home loan application with SBI. I have wasted 2 months of time without even having success. Till now 5th March 2010 there is no improvement in the process of sanctioning the loan. I dont know why there is delay in processing the loan. Are they looking for bribe or any recommendation for giving loan, I am not sure. I dont know how to get the home loan as soon as possible as they are not at all responding or sanctioning loan.
Can you please solve this issue in sanctioning the home loan.

Sir,

This letter is regarding delay in car loan which have applied on 15th feb through rajpur road for 3 lac rupees only.
On 20th i call up my branch manager ,he told me about the objection taken for grant of loan.
& the objection was ---- there is deduction of RS 3793 from icici account for a car loan . surprisingly to clarify this I have submitted (with orignal application for car loan AT SBI RAJPUR ROAD ) ------
MY 5 YEAR STATEMENT FOR LAST CAR LOAN WHICH IHAVE ALREADY CLEARED AND IN ADDITION TO THAT NO OBJECTION CERTFICATE FROM ICICI BANK .
BUT NOBODY BOTHERED TO LOOK AT THESE PAPERS WHICH WERE THERE WITH APLLICATION

THATS NOT END,THERE AFTER I KEPT ON FOLLOWING MY CAR LOAN APPLICATION BUT ALWAYS GOT LAME EXCUSES FROM BRANCH OFFICERS/HEAD OFFICE ABOUT THERE DUTIES AND OFCOURSE THEY CAN NOT DO ANYTHING.

TODAY IS 5TH MARCH,THERE IS ALRAEDY INCREASE IN PRICE OF CAR AROUND Rs-13000/.
in addition to that banks are planning to increase rate of interest for car loan.....

who is going to pay for all this when its is not my fault.


applying in govt bank for loan that too only for 3 lac ,i think i have done a mistake by applying in SBI BANK.
PLEASE DO THE NEEDFUL & LET ME KNOW HOW LONG I WILL HAVE TO WAIT FOR MY CAR LOAN ?????

DR PRADEEP GARG
[protected]

I had gone to ATM, Hudson lane SBI, north campus delhi to withdraw Rs.3000 on 27/11/2008 in the evening. It seems like money is coming out but no money came out from the machine. Automatically statement came out showing money was deducted. I waited to see if money is coming out. I tried to check in other ATM machines also. but statement was the same. I talk to customer care, they said it will be balance withing 24 hours. Next day I went to ATM incharge of Vijay nagar, sbi bank. He refuge to take the complaint letter instead he told me to submit the same at my hometown account (Imphal,secretariat sbi bank) opening centre. Within a week Complaint letter was submitted & it took 2years to write a letter by the manager (that too after a continuous chase, request & finally a fight) to the manager at vijay nagar sbi bank to confirm whether the money was actually lost. Now Just one week back I show the letter to the concern person at vijay nagar sbi bank. He says he cant see any money left Rs.3000. My account number is [protected].

I request you to pls look into the matter. I am running after from here to there like mad. These people always need a load voice or fight to do the work.This is what public bank are misused by this lazy employee. Now he said me to come back after a few days. Pls help.

DONT FALL PREY TO SBI CARDS' tempting schemes. Being a National Bank, they have over-exceeded the limits and gone far beyond other Credit Cards. Once you say YES to any scheme they lure, they extort money left and right. They charge for everything under the sun.
If you allow, they would charge annual subscription every month saying some set of phrases which you don't understand as even they do!
The attitude and the way their call centre people reply your queries boils the blood of even the most calm and cool persons on the earth.
In fact you write down on a wall in front of you that your problem would be attended by them in 48 hours and keep waiting for next 48 hours everytime you look at it. If you send a complaint thro email, they would reply within 5 working days (shouldn't say but probably "5 working days after you die")
Their Reward points : Can you afford to hire Shakuntala Deviji and the sort? Only then you would understand these jumbled figures, what they mean and what they would offer you in exchange to these? You call them, they ask to go thro their website. Go thro their website, they ask to call them. Go round and round.
I would announce a Reward if someone could let me know if they have redeemed their Reward points.

I have a saving Account with State Bank of India, Mullakkal Alappuzha Branch with Account No. [protected] and ATM card No.[protected].An amount of Rs.10774.00 was credited to this account as salary for February 2010 by SBI main Branch Kottayam on 27.02.2010 and with this the balance was Rs. 17602.42. On 4.3.10 evening 17.58 hrs. I have tried to withdraw an amount of Rs. 9000.00 using ATM at State bank of India, NH 47 Branch at Alappuzha( ATM ID s1cc[protected]. TXN. No.1150. Everything went well, but only slip came out showing withdrawel of Rs.9000.00 , no cash came out of ATM. The matter was brought to the notice of Bank employee available in the branch, and they advised to have one mini statement, which also shows withdrawel of Rs.9000.00. The another customer in line was advised by the Bank official to withdraw Rs.100.00 as test case which he did sucessfully. subsequently he withdrew his balance requirement also. I was advised by the bank employee to contact my account holding Branch viz. SBI Mullakkal, Alappuzha wher i have given my complaint in writing. They advice reversing transanction and restoring credit m may take few days. Since no other money is left with me due to payment of Income Tax this month, i am in dire need of money to meet house hold expenses. please help as fast as possible.

I HAVE A COMPLAINT REGARDING MY SBI DEBIT CARD.
MY DEBIT CARD WAS ISSUED IN OCT 2009. I HAVENT USED THAT CARD TILL FEB 2010. WHEN I TRIED TO USE IT IN LAST WEEK OF FEB ATM MACHINE GAVE AN ERROR - "CARD INVALID / UNAUTHORISED". I INQUIRED WITH SBI HELPLINE. BUT THEY REFUSED ME ANY HELP SAYING THEY CAN HELP ME ONLY IN CASE THE ATM MACHINE GIVES AN ERROR CODE WHICH IT DIDNT. AND ADVICED ME TO CONTACT MY BRANCH.

I HAVE MY SBI SAVING ACCOUNT AT DANA BAZAR BRANCH -JALGAON - MAHARASHTRA. I CONTACTED MY BRANCH. I AASKED THEM THAT I HAVENT LOST MY CARD. ITS JUST NOT WORKING. SO CAN YOU HELP. BUT THE CONCERNED OFFICER THERE JUST TOLD ME THAT I EITHER BLOCK THIS CURRENT CARD AND APPLY FOR A NEW ONE PAYING 200 RS, OR CONTACT HELPLINE.

BOTH MY BRANCH AND HELPLINE OFFICIALS JUST PING PONGED ME. I ASKED BOTH ABOUT PROVIDING ME THE REASON AS TO WHY ME DEBIT CARD IS NOT WOKING. BOTH SAID THEY CANT PROVIDE ME THE REASON.

AT LAST I HAVE TO UNNECESSARY BLOCK MY CARD.

NOW AFTER BLOCKING MY CARD WHEN I CONTACTED MY BRANCH. THE OFFICER INCHARGE OF DEBIT CARD IS ON LEAVE SINCE FRIDAY 26/02/10 AND ABSENT TILLL TODAY {04/03/10}. I CONTACTED ASSITANT MANAGER MR SONAR WHO GAVE ME UN ACCEPTABLE ANSWERS THAT MY WORK WILL BE DONE ONLY WHEN THE OFFICER COMES FROM HIS LEAVE.HE ALSO SAYS THAT THEY DONT HAVE ENOUGH STAFF TO LOOK AFTER THE WORK OF THAT OFFICER IN HIS ABSENCE, ALSO THEY DONT HAVE FORM FOR NEW ATM CARD.

NOW MY COMPLAINTS WITH THE WHOLE MATTER IS
1] WHY THE BRANCH OR THE HELPLINE CANT GIVE ME A REASON FOR TURNING OF MY CARD INVALID ?
2] WHY I HAVE TO PAY FOR A NEW CARD WHEN I HAVENT LOST MY CARD. THEY COULD HAVE HELPED ME OUT WITHOUT BLOCKING MY ORIGINAL ATM CARD
3] WHEN 1 OFFICER GOES ON LEAVE, ISNT IT THE DUTY OF BRANCH TO PROVIDE ANOTHER OFFICIAL TO ALLOW UNHINDERED WORK OF CONCERNED DEPT.
4] I KNOW THAT THERE IS A CLAUSE THAT IF I DONT USE MY ATM CARD WITHIN 6 MONTHS IT WOULD BE BLOCKED AUTOMATICALLY. BUT IN THIS CASE 6 MONTHS HAVENT PASSED STILL MY CARD HAS TURNED OUT INVALID.

I WANT A REPLY FROM THE STATE BANK OF INDIA REGARDING THE SOLUTION OF MY COMPLAINT AND WHAT ACTION HAS BEEN TAKEN AGAINST THE IRRESPONSIBLE OFFICIAL AT MY BRANCH AT MY ABOVE MENTIONED E MAIL ID.

ALSO I WANT A REDRESSAL THAT I WONT BE CHARGED RS 200 FOR MY NEW SBI DEBIT CUM ATM CARD

KINDLY RESPOND TO MY COMPLAINT AS EARLY AS POSSIBLE

Recently I have withdrawn Rs 3000/- from a SBI ATM in Taramani, Chennai. ATM ID is S1CW00095667.
I got two 1000 Rupees Notes, one 500 Rupees note and five 100 Rupees notes. In that the two Rs 1000 notes are torn badly and cant be used. I called the customer care and they asked me to go to the bank.

I went to the Anna Nagar Branch since it was near to my office and they asked me to go to the nearest bank to the ATM from where I have withdrawn the money. I asked for the address and they told they don't have it. They were behaving as if I was going to robbed the Bank. They refused to help me with the address.
Now again I have to go to Taramani branch and yet to find out how they react.

Hi,
I applied for SBI credit card, and I had submitted the details to an executive who is collected it from my Office and I emailed my copy of passport to [protected]@yahoo.com on Feb 11, 2010. My application form Number is S[protected]. I want to know the status of the application. I referenced my friend for the same and collected the details from him after a week when that was collected from me. For him one person came to my office for verification.
What happened to my application and details? Pls let me know the details

Thanks with regards

Saju Murali [protected]