State Bank of India [SBI] Complaints & Reviews

Respected,

I'm Mr. Chetan Rashiklal Saglani got SBI Credit Card offer by SBI executive in the year 2007 as well as they offered me family health insurance card. Same i've been rejected for more times.

As I've acquired their credit card they started to debit my account by charging unknown charges & started to harass me every time on phone call/sms

I've rejected & closed my family health insurance by adjusting some penalty on17th July 2007.

I'm attaching the letter which they are sending me as a reminder every time.

I'm unable to face them please do the needful.

with regards,

Mr. Chetan Saglani

Dear Sir/ Madam,

I have made a transaction on 3rd march using my debt card for shopping . The amount is debited twice.
It has been 6th of march today and i could not get the money for invalid transaction.
Kindly help me with this. And please provide a SBI toll free number as there are many and none are getting connected


Regards,
Jigeesha Chandrabhatla

sir,
under below are the statement i written a letter to sbi bank credit card dept. .now they are demanding rupees 14000/- approximatly or settalment .but sir without my authontication they issue policy and debit amount from credit card which was blocked and when i asked them to sent my due bill they are not have any proof .many times i wrotten lettar but they fequantly harraseed me and therten me to legal action and proceed into cibil.so i request to you please suggest me what can i do? i asked in bank they told me about my cibil report of sbi bank credit card.please help me in this matter.

thanking you!

sharad g. sahu

----- Forwarded Message -----
From: [protected]@indiatimes.com
To: feedback gesbi <feedback.[protected]@ge.com>
Cc: [protected]@rediffmail.com
Sent: Wed, 20 May 2009 18:28:05 +0530 (IST)
Subject: sbi card no[protected]

Dear Sir,

This is regarding the demand notice of sbi card account no.[protected]

I Sharad Sahu have used credit card having credit card no.[protected] till Beb 2005 I had given a letter to discontinue / cancel my credit card in the same month. I had paid all my dues i.e Rs.635/- vide cheque no. 182034 of Corporation Bank.

I had also received a letter from SBI dated 18.02.05, which proves that I had asked them to cancel my credit card.

If you have any proof which says that I had again asked you to continue my card after 18.02.05 than I will make payments. But without my consent if you have opened the policy rather two policies then how you can hold me responsible for the payments. How you have debited my credit card when the card status is BLOCKED?

I once again request you to check up communications at your end.

I am attaching herewith the following:
1.
Proof of cancellation – letter from SBI dated 18.02.05
2.
Proof of payment last dues – statement of Corporation Bank
3.
Reminder fax from me that I have cancelled my card dated 10.04.06
4.
Mail dated 19.07.06to SBI Branch Manager to correct the mistake of issuing policies on my name.
5.
SBI Card statement dated 03.06.05
6.
Proof of blocking of card – SBI card statement dated 03.07.05

Above proof clearly shows that I was constantly in touch with SBI Personnel to cancel / discontinue my card. I have also made payment of final dues after giving letter of cancellation.

Please look into the matter seriously and do not harass me for your mistake.

Please acknowledge receipt of the same.



Sharad Sahu

MY A/C No.[protected]. JO STATE BANK OF INDIA P.B BRANCH DHANBAD ME HAI, Date 03/03/2012 KO SHAM KO MAI ATM SE PAISA NIKALNE GAYA TO SBI K ATM ME LINK FAIL THA. TO MAI BANK OF INDIA K ATM SE NIKALNA CHAHA PR MAI NIKAL NAI PAYA, MAI Rs-3500/- NIKALNA THA PR UNABLE TO PROSES SLI M LIKHA HUWA AAYA. JB MAI 05/03/2012 KO PAISA NIKALNE GAYA TO MERE A/C KA BAKAYA RAKAM KAM THA. MAI BRANCH M COMPLAINT KIYA TO WO AVI TK KUCH JAWAB NAI DEY,

KIND ATTENTION
GM, SBI , Local Head office,
Circle top House, 16,college lane,
Chennai-6.

Respected sir,
Name of the account Holder - K.Ganesh Babu, G. Deepa
A/C number -[protected].

Every year it becomes a regular duty to us to remind about the deduction of annual maintenance fee Rs.50 debited from our account and give letters about the same and explain to the Manager about the same.
Kindly see the attached documents of the letters produced to the bank.


I and my husband are having the account in SBI Avadi Branch and the account no is Savings Bank AC/no is [protected]. We are using only two ATM cards for operating our accounts[protected] in my husband name Mr. K. Ganesh Babu and[protected] in my name.The card no.[protected] and[protected] is not operated by us but the amount Rs 50 each is deducted from our account for the unused cards.

In the year 2009 the same problem has happened and we have brought into notice of the branch manager and the deducted amount was reverted to the account. In the year 2010 it wasagain repeated and the amount Rs. 100 was reverted back to our account. In the year 2011 again it happened the same and the branch manager told to call a toll free number and report about the complaint but nobody is lifting the phone. This is for the fourth successive year we are facing the same problem, the amount Rs. 100 is deducted for each unused card.

For your reference I have here by attached the scan copy of the letter produced to the branch manager every year from the year 2009 to 2011.
Kindly revert the amount in our account and do the needful as early as possible.

Thanks and regards
Deepa Ganesh Babu
[protected]
[protected]

Below is the mail which i have sent as complain to SBI : no revert yet. What i would suggest is never to go for a current account with state bank of india. Worst customer service.

I have an Current Account with State Bank Of India, under the name ArteeCraftee. Its an online shopping site, i am just a startup and needed a written confirmation from bank on its letter head that i have a registered current account with State bank of india. i needed that document so as to start my payment gateway services. Its been 15 days since i am running after getting this small document printed form bank. firstly they told me they dont have letter head so we can just give you stamp and sign on, and then when i am in bank with written content on my companys letter head, the bank members are telling me that they wont give it on my letter head, they would cut an additional charge of 100 rs from my account and give the document on their letter head. now i dont know why am i charged 100 rs for this. i am even ready to pay this additional charge. but now they told me to come on next day. its 16th day now and if i wont receive the document tomorrow even, next 2 days are gonna be bank holiday for you guys, so its like my whole week is going to be wasted, and its because of SBI that my site's launch is delayed by 20 straight days. If i dont get the document tomorrow itself, i am gonna shift my account to other private bank, and gonna sue the manager of that branch. just because of such few odd persons in this world all government employes are getting abuses. and its like now i dont trust SBI at all, if in start only i am getting such huje hurdles, what would happen once my site is live and i would get a daily transactions of a million rupees. I am sure now SBI is not at all good enough to handle such online website busiiness and would shift to private sector bank. As customer service is the most desirable thing. despites if i dont receive the document tomorrow. i am going to sue Darbargadh branch, as because of them, my sites launch is delayed by 20 days and i have incurred a huge loss plus i have lost my lot of customers. SBI is worst and i have a good contact / name in e-commerce world in India, with all top 15 ecommerce sites developed by me and my company, and i have only one thing to do now. suggest all of them, and all the other new comers in ecommerce business, for not to ever opt for SBI. you are worst. also i am going to blog about this particualr incident on my Blog. And also i have my other account of my dads business running with darbargadh davarkundla since more than 10 years, am going to shut that too down.

Respected Sir/Madam
Please refer to my request number[protected]..( given by sbi credit card cust care executive)
Background- I had paid to one of my friend through sbi credit card her plane ticket from pune to calcutta and back...unfortunately one of her journey got cancelled as the flight was cancelled so the concerned airlines reverted the amount of that ticket to my credit card account..Now i have to pay that amount back to my friend. so accordingly i had given a request to one of your customer care executive and the request number is[protected] . Accordingly they said with very confidence that the amount will be credited to my friends account SBI a.c no. [protected]. bakultala branch kolkata...IFS code - SBIN0001489. in the name of Ruma Das...then after few days i got a call for the confirmation and they said again that the amount will be credited to the above said account within 72 hrs...For this conversation had happened in the month of Feb ..and till date the money is not being credited . Kindly look in to this matter seriously or i will be compailed to go to consumer court against SBI credit card...
i had requested to transfer the amount of some thing 9000( dosent remember the exact figure) to the account of my friend given to your customer service executive.
my contact number - [protected]

Sir, due to surrender of LIC Policy, I got the cheque No. 0012775 dtd.[protected] for Rs.1,58,150/- drawn on AXIS Bank Ltd. I droped the cheque in the Cheque drop box of STATE BANK OF INDIA, BHANDARA MAIN BRANCH. But the same has not been credited to my account. Can I get the status please. Thank you.

I had used my SBI Debit card ([protected]) to withdraw money from HDFC ATM, Sithalapakkam, Chennai -600126 on 03-Mar-2012.

I made three transaction at around 8.00 PM and all of which failed(Error- Transaction Timed out).

But, today(05-Mar-2012) i was surprised to see my bank statements indicating money(Rs.16000.00) has been deducted for the failed transactions.

Pl. remit the cash wrongly deducted from my account as soon as possible.

Needing your service,
M S Natarajan

Res sir,

here i informed you that i used my SBI debit card no:[protected] on dated 02/03/2012 for withdrava of Rs.10000/= from AXIS BANK, Digjam circle petrol pump,Jamnagar but due to some system proble i could not got Rs.10000/= and debited same from my account.
so look in to matter and request to credit same in my account back immediately.

thanks.

Subject : Unavailability of pension in my SBI Account

Dear Sir,

I am a retired principal from an higher secondary school & having my pension account at state bank of India, Annapurna branch, indore. Bank asked me to provide certificate of living. The same was provided to the bank on time. Because of careless behaviour of bank employee's, it was not reached up to the required pension disbursement department. I didn't received the pension since last three months. After regular follow up and daily visiting to the branch also, I didn't got any positive response.

Now after three months, I am not having any money to go there also and not able to live my retired life.

With this application I request the forum to not only regularise my pension deliveries but to provide me the last three months pension with interest in to my account.

I request the forum to penalize the bank and respective responsibly of state pension department by an amount of Rs 1000000, for the mental stress given to me and my wife. As being a paralytic patient, it is next to impossible for me to daily visit the bank branch. In such adverse conditions also, they troubled me a lot and till date didn't deliver the pension payment also.

Please consider this request as complaint against Managing Director/ Regional Manager/ Branch manager of State Bank of India, Annapurna Branch, Indore AND Treasurer Pension Department, State Government of Madhya Pradesh.

with request

Ravindra Kumar Dashora
452 sudama Nagar
On 60 Feet Road
Indore- 452009
Phone[protected]

Hi sir..
my name is Nitesh kumar singh..
in previous 2 days the s.b.i atm is not working properly here in chikmagalur,i entered the amount 2500 twice thrice but it showd trancation time out but it debited 1000 rs from my account on 4th march but i dun get the money...it will be 2900 in my account but here itz shown only 1900 ...so please take appropriate action and deposit my money back in my account...
name-nitesh kumar singh
account no[protected]
ph no-[protected]
chickmagalur branch,karnatka
577102

Dear Sir / Madam,
Please note that I've suffered False debit of Total Rs-32,000/= from my State Bank of India (Branch Code-0183) Saving Bank Account while I tried to withdraw cash from SBI ATM on 01/03/2012, for which I met the concerned ATM Manager (CMP Cell-SBI, Branch Code-0183) on 01/03/2012 & he gave me a Toll free Customer Care Number, where I booked my complain on 02/03/2012 at 1pm, after several tries.
My complain Ticket No-
(1). Complain Ticket No-AT[protected] for Rs-15,000/=
(2).Complain Ticket No-AT[protected] for Rs-15,000/=
(3).Complain Ticket No-AT[protected] for Rs-2,000/=

But even after 24 hours of the matter on 02/03/2012, once again I met the concerned ATM Manager and asked why State Bank of India has not credited the Total amount Rs-32,000/= till today to my Account, but he could not give any solution to that.
So, I request your interference to resolve the matter at the earliest.

Thanks & Regards-
Arup Roy.
Silchar, Assam.
Cell:[protected].
E-mail: [protected]@rediffmail.com

Complain Against Intercity Charges @ Par Cheque
Date: 10th December 2011


E / 165 GEB COLONY,
(New Name: GSECL COLONY),
URJANAGAR, UKAI,
TALUKA: SONGADH, DIST: TAPI
GUJARAT, PIN: 394680.

To,
Head of Vodafone Care,
Ghod Dod Branch,
Surat – 395003,
Gujarat Circle.

Subject: Complain Against Intercity Charges @ Par Cheque



This mail regarding for Complain against Intercity Charges @ Par Cheque



I, Ranjitsinh M. Patel. My Permanent address “E / 165 GEB (NEW NAME: GSECL) COLONY, URAJANAGAR, UKAI, TALUKA: SONGADH, DIST: TAPI (SURAT), PIN: 394680, GUJARAT” & Current address “13/14 KESHAV NAGAR SOCIETY, TALAV FALIA, PIPLOD CIRCLE, SURAT - 395004, GUJARAT” & My Office address 816 EMPIRE ESTATE BUILDING, NEAR UDHANA DARWAJA, SURAT - 395001.


I have saving account with State Bank of India with account no: [protected] & Branch Code: 03893 @ Ukai dam branch.... My friend deposited a cheque @ NIT Ichchathanath Branch, Surat @ date of 07th December 2011 (Afternoon) with cheque no: 442771 (Bank Name: HDFC Bank Linited)..... But Bank charges of Rs. 25/- as intercity charges 38976288 @ date of 08th December 2011.... before that Bank Charge of Rs. 75/- MCC Issue Charges 38976288.... i do not understand ki "PAYABLE PAR THROUGH CLEARING / TRANSFER AT ALL BRANCHES OF HDFC BANK LIMITED" par bhi inter cityh charges lagate hai....aur MCC Issue??????????

So, i want known to ki who is responsible for that....

So, Needful help as`soon as possible...

Ranjitsinh M Patel

[protected]
[protected]@yahoo.co.in

I am a SBI customer. I went to withdraw cash from SBI branch in Chandanagar. As the Server was down we were advised to go to the branches at Madinaguda or , RC puram .They told us that they have sent instructions to these branches So I went to Madinaguda branch at 12.30 pm. But the branch officials refused to take the cheque or receive cash. Reason they say is that they close transactions at 12.30 on Saturdays.But as per Banking rules the business transactions are upto 1.30.pm/.We(There were at least 10 o[censored]s) requested the bank officials and explained to them why we have come all the way.But they simply closed the counter.

Is this way to treat the customers?

A.C.Alexander SBI A/c No.[protected]

I WENT TO ATM TO WITHDARW MONEY ON 1ST OF MARCH BETWEEN 6.30 TO 7.40 I WENT TO FOUR ATM AND ALL OF THEM SHOWED NOT PROCEED (TRANSACTION ) NEXT DAY WHEN I CHECK MY BALANCE WAS REDUCEED BY 1500 EACH TWICE. RIHGT NOW I AM AT BANGALORE AND NEED OF MONEY AS MY BRANCH IS AT PATNA I DONT NO WHAT TO DO AN WHEN I MADE A CALL TO CALL CENTER ITS CONNECTING ... IF ANY ONE OUT THERE COULD HELP ME IT WILL BE A GREAT HELP FOR ME .. MY MAIL ID IS shiv.[protected]@gmail.com PLEASE SUGGEST WHAT I CAN DO.

Dear Concerns,

I had taken SBI-CC last month. Today when i done online transaction and surprise to see that transaction has been done with without 3D Secure password, it is not supposed to be as per RBI Guideline.
I had done transaction for following three merchant sites.
(1) MSBI
(2) FlipCart

All four above transaction has been successfully done without 3D secure password, with only CC No-Name-Expirty date and CVV number.

Note : MY SBI CC is already registered with Visa Verification Secure at SBI Site. Eventough it was not asking for 3D Secure password during online transaction.

When called up with SBI CC Call centre as per then its merchant site issue, but with same site i am doing same payments through HDFC CC from last five years - Every month and it was successfully done with only 3D Secure Password.

I HAD APPLIED FOR A DEMAT ACCOUNT AND TRADING ACCOUNT WITH SBICAP SECURITIES ON 03JUN2010 THRU THEIR AGENT AT CALICUT SBI MR JINEESH.
APPLICATION NO EST 11751 DTD 03JUN2010
I HAVE GOT A DEMAT ACCOUNT OPENED BUT NO TRADING ACCOUNT.
THIS AGENT RESIGNED AND WENT AWAY.
AGAIN I HAD APPLIED FOR TRADING ACCOUNT THRU ANOTHER AGENT ASKERALI OF SBI CAP ON 22DEC2010
APPLICATIONN FORM NO EST 13509 DTD 22DEC2010
NOW SO FAR THERE IS NO REPLY AND NO ACTION.
SBICAP STARTED DEDUCTING MAINTENENANCE CHARGES FOR DEMAT ACCOUNT AND ALREADY DEDUCTED IN 2010 AND 2011.
NOW SINCE I DO NOT HAVE A TRADING ACCOUNT AND HENCE I CANNOT USE SBI DEMAT ACCOUNT I WANT THEM TO CLOSE MY
DEMAT ACCOUNT AND I SEND A LETTER REQUESTING SAME ON 18NOV2011.
STILL NOTHING HAS HAPPENED PLEASE HELP

Reference to my earlier emails and Hard copy signed complaint letters sent to the bank , I would like to draw your kind attention in the matter that The undersigned is having a savings account at Anrer Branch of Dist. Madhubani,Bihar.Where withdrawal facility are availed only through Cheque till date ( Savings Account No. [protected] )

Recently I come to know that there is a shortage/difference of Rs.15,000 between our record and the Banks record. When we carried out entry in our passbook, we find that there are three transaction of Rs. 15,000 (1 deposit and 2 withdrawals) which was actually not made by me. In total there is a shortage of Rs.15, 000 in our balance.

Therefore, I am continuously requesting the Bank to re-check all the entries made by them and confirm the actual deposit and withdrawal so that I can get my balance Amount.So Many reminder emails with copy to all mentioned email sent but not getting at least a reply in this regard. E mails sent to : To: "sbi.[protected]@sbi.co.in" <sbi.[protected]@sbi.co.in>
Cc: "sbi.[protected]@sbi.co.in" "sbi.[protected]@sbi.co.in" "helpline.[protected]@sbi.co.in"


Please short out the issue at earliest enabling us a happy banking experience.

Regards



BALWANT KUMAR JHA
House No - 50,Street - 01
Asthal Mandir Road
Block - M-I st
SANGAM VIHAR
New Delhi - 110 062
Mobile # 91-[protected]
[protected]@yahoo.com

Dear sir/madam,
I DHIRENDRA KUMAR SINGH, a SBI ATM user will like to bring to you that on 1st march 2012 at about 7 pm when to a HDFC atm to withdraw a sum of 4000/- rupees from my account. But there was a problem and i could not get the same from the atm nor the receipt was printed. Then i went to SBI atm and withdrew Rs 4000/- and then i found that there was a deduction of Rs 8000/- i.e 4000 from HDFC and 4000 from SBI. sir i will be very grateful to you if you do the needful action.
Thanking You

Yours
DHIRENDRA KUMAR SINGH
Ph No [protected]