[Resolved]  Seventy Mm — TRIAL CHARGES NOT REFUND

Address:Gurgaon, Haryana

On 1/28/11, SONIA GAUBA <[protected]@gmail.com> wrote:
> Dear Ramya,
>
> Plz. reply the e-mail of my refund query.
>
> Sonia
>
> On Sat, Jan 15, 2011 at 9:04 PM, SONIA GAUBA <[protected]@gmail.com>
> wrote:
>
>> We have sending the screenshots of my transction.
>>
>> Plz. view the attachment.
>>
>> Regards
>>
>> Sonia Gauba
>>
>> On Sat, Jan 15, 2011 at 2:07 PM, Seventymm.com
>> <[protected]@seventymm.com>wrote:
>>
>>> Dear SONIA GAUBA,
>>>
>>> Subject: Refund Member Id: 590139
>>>
>>>
>>> In reference to your mail. I would like to confirm you that, amount has
>>> been blocked from your card. If the amount is deducted. I kindly request
>>> you
>>> to send the screenshots of transaction details to this mail id:
>>> [protected]@seventymm.com. We will be able to resolve this issue on priority
>>> at
>>> the earliest.
>>>
>>>
>>> Thanks and Regards,
>>> Hajira
>>> Seventymm E-mail Support.
>>> Customer Care No:[protected].
>>>
>>>
>>>
>>> Re: Seventymm : Refund information
>>>
>>> No refund to till date on my account & bank custome care executive
>>> asked to me plz. check to vender or give refund transction number from
>>> seventy mm
.
Regards,
Sonia Gauba
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Nowadays before subscribing to any online service I usually search the internet reading reviews about the site from the prior customers. I had done the same too for seventymm and thought of giving it a shot since there a 1-month trial offer going on.

My member id is 592333.

As experienced by other members, I too got the movies very late (more than 3 days) and that too after living in a big/metro city like Pune.
I had to call customer care everytime to update the status of the movies. I had to call them to update the movie status to "delivered" or else you cant order a new one.
Then I had to call customer service to order a new movie since the IVR or SMS option was faulty. It never gave a confirmation number and the online option never worked :( It always flashed "please try again after some time!":(
Then I had to call the customer service to update the status to "Returned" after I returned a movie.
Finally I made a final call to Seventymm to stop my trial and close my account. Hope that successfully gets done without any issues. I have wasted so much money in making calls and sending messages that all that would add up to the movie rental amount itsel[censored]

Hope they seriously think about their service or else they should stop their business and stop cheating people.

I would not recommend this online rental service to anyone except if one wishes to try it on a trial basis.

Regards,
Brotin

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