Seventy Mm — Refund d subscription of deposit an

Address:

Mumbai Suburban, Maharashtra

Sir,

I was a subsciber to movie rental service of this company since 2007 and paying regular annual subscription as per my plan. In September 2011 a lady by the name of Ms. Meena, contacted me for renewal of subsciption. She informed me that if I renew my subscription for 3 years, I would get discount plus some gifts in form of DVD's and a DVD player, which has not been received by me till date, however I paid an amount of approx Rs. 12,000 through net banking on 30th Sept 2011.
Sometime in mid Jan 2012 I received a call from seventy mm, informing of discontinuity of movie rental service and was informed that I would be given gift voucher for the balance amount. When I received the gift voucher I was quiet surprised to receive a voucher for Rs 4000 odd, which was much less than the balance amount, which I informed them through mail , but no response. However I went ahead and purchased certain items fro the site, of which two items were not delivered and no refund given despite assurance to do so in about a week's time. I again received a call at the end of Feb 2012 that the balance amount would be credited to my bank account with 10 to 12 days, but thas still not been received even after a month has passed. I have sent them acouple of mails, with no response as usual.

I therefore, bythis complaint seek your intervention and help in this matter.

With regards,
S.K.Rajadhyaksha