[Resolved]  Seventymm — Gift Issue Member Id: 643141-->Surat Diamond Rs. 1000 gift voucher

Address:

Bangalore, Karnataka

Hi,

Every day I am sending mail to ECO and I am also calling there customer care, but I am not getting any responce. for more details please go through below mail. I don't know that what to do next.



Hello Mr. Mudit Khosla,

Why there is no answer to below mail ...????? Hope you have sense to understand below text.....


Regards,
Deepak




[protected] Forwarded message[protected]
From: Deepak Kumar Rai <deepakkumar.[protected]@gmail.com>
Date: Mon, Jan 23, 2012 at 2:42 PM
Subject: Fwd: Gift Issue Member Id: 643141-->Surat Diamond Rs. 1000 gift voucher
To: [protected]@seventymm.com, Mudit.[protected]@seventymm.com



Hello Mr. Mudit Khosla,

Any answer to below mail ...?????

Regards,
Deepak



[protected] Forwarded message[protected]
From: Deepak Kumar Rai <deepakkumar.[protected]@gmail.com>
Date: Wed, Jan 18, 2012 at 4:15 PM
Subject: Fwd: Gift Issue Member Id: 643141



Hello Mudit Khosla,



Till now no answer to below mail from your side.

Still your customer care executive trying to fool me. If you can’t solve this kind of simple problem, is it not the question marks on capability of running this company. You should not earn by fooling your customer.

Do you have any answer that below question? If you don’t have time to answer below question please close your company, I’ll assume that I have donated 1000 rupees to SeventyMM.

1. If this issue is open from six moths, why you are looking into it?

2. How can your executive call customer from their personal mobile number, so that you can’t track that call?

3. Do you provide training to your executive to cheat/fool the customer?

Regard,

Deepak





[protected] Forwarded message[protected]
From: Deepak Kumar Rai <deepakkumar.[protected]@gmail.com>
Date: Tue, Jan 3, 2012 at 1:39 PM
Subject: Fwd: Gift Issue Member Id: 643141
To: [protected]@seventymm.com
Cc: Bhawna.[protected]@seventymm.com, Puneet.[protected]@seventymm.com, Sangram.[protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com



Hello Mr CEO,



Do you have any answer to below mail? I got junk reply again from Janet.



Regard,

Deepak


================================================================================...⇄

On Tue, Jan 3, 2012 at 12:19 PM, Seventymm.com <[protected]@seventymm.com> wrote:

Dear,Deepak Kumar Rai

Subject:Complimentary gifts Member Id: 643141

In reference to your mail, I understand that since your committed gifts are not delivered in time. We regret the delay caused. Your complaint has been escalated to our management who will take relevant steps to find the root cause for such delays and fix the error. In the meanwhile, i will arrange for the gift delivery to you.

Thanks and Regards
Janet
Seventymm e-mail support



[protected] Forwarded message[protected]
From: Deepak Kumar Rai <deepakkumar.[protected]@gmail.com>
Date: Mon, Jan 2, 2012 at 3:09 PM
Subject: Gift Issue Member Id: 643141
To: [protected]@seventymm.com
Cc: Bhawna.[protected]@seventymm.com, Puneet.[protected]@seventymm.com, Sangram.[protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com



Hello Mr CEO,

Hope you have sense to understand below text……


Please refer below mail (these are copy of your mail communication) communication for Gift Issue. Additional to that I have spoken to you customer care so many times, but still you people fooling me. I can give you few name (e.g. Srinath, Sandeep, ….). Srinath promised me that he will short out this issue in 15days, but till now no response.

I also spoken to one of your customer care member, I don’t know his name but he gave his mobile number (his mobile number is [protected]). He promised me that he will short out this issue in 3days, but almost month is over.

Are you people just there to fool your customer? Can you take up this as high priority and short out it immediately?

Regards,
Deepak.
==============================================================================

On Thu, Dec 29, 2011 at 1:49 PM, Seventymm.com <[protected]@seventymm.com> wrote:

Dear, Deepak Kumar Rai

Subject: Gift Issue Member Id: 643141

"In reference to your mail, I understand that promised gifts has not yet delivered to you. We regret for the delay caused. Please be informed that your request has been forwarded to gifting team they will check and get it dispatch shortly to your preferred address given."

Thanks and Regards
Janet
Seventymm e-mail support


==================================================================
On Sat, Oct 22, 2011 at 10:07 AM, Seventymm.com <[protected]@seventymm.com> wrote:
Dear Deepak Kumar Rai

Subject: Gift Issue Member Id: 643141

"In reference to your mail, I understand that the committed gifts "Surat Diamond Rs. 1000 e voucher" has not yet been delivered to you. We regret for the delay. Based on our updates on your account , I would like to inform you that same has been forwarded to gifting team they will check and do the needful shortly."


Thanks and Regards
Janet
Seventymm e-mail support
==================================================================
On Wed, Oct 12, 2011 at 5:17 PM, Seventymm.com <[protected]@seventymm.com> wrote:
Dear Deepak Kumar Rai


Subject:Gift confirmation Mem Id:643141


With reference to your mail,I understand that you have not received the complimentary gift"Surat Diamond Rs. 1000 voucher" promised to you.We regret for the delay caused to you.I would like to confirm you that the request is under process and will be dispatched to you with in 4-5 days.

Thanks and regards
Anish
==================================================================
On Mon, Oct 3, 2011 at 2:51 PM, Seventymm.com <[protected]@seventymm.com> wrote:
Dear Deepak Kumar Rai


Subject:Gift confirmation Mem Id:643141

With reference to your mail,I understand that you have not received the complimentary gift"Surat Diamond Rs. 1000 voucher" promised to you.We regret for the delay caused to you.I have escalated the same to the gifting department who will once again re-dispatch the gift voucher for you.Please feel free to contact our customer care on[protected] or write to us at [protected]@seventymm.com for service assistance.

Thanks and regards
Anish


[protected] Forwarded message[protected]
From: Deepak Kumar Rai <deepakkumar.[protected]@gmail.com>
To: "Seventymm.com" <[protected]@seventymm.com>, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com, [protected]@seventymm.com
Cc:
Date: Tue, 29 Nov 2011 16:05:46 +0530
Subject: Re: Gift Issue Member Id: 643141

Hi,



So many times I have spoken to your representative. If you cannot deliver movie on time then please cancel my account and refund my money. After so many conversations I realized that you people are seating there to cheat and to fool your customer. If this time also you are not canceling my account the last option which I have to use is consumer court.

Please don’t cheat and don’t fool your customer.



Again I am reminding you that please cancel my account and refund my money. You can also see some of the sample mail regarding your service.

Regards,

Deepak

Hi,

Since you don’t deliver any move. Please cancel my account and refund the money. Please don’t cheat the customer.

Regards,
Deepak

Comments (1)
Post a Comment


Posted by Seventymm Support, 24 days ago

Dear,Deepak Kumar Rai

Subject:Service issue Member id:643141

With reference to your mail ,I understand that you have faced certain issues regarding the movies getting cancelled with out your consent.We regret for the inconvenience caused to you.
I have escalated the same to the warehouse team and ensure the issue which you are currently facing will be rectified.Amid,I would request you to give us the opportunity to rectify the service issues and provide you a hassle free service henceforth.

Thanks and Regards,
Amrutha
Seventymm e-mail support





Hi,

I agree that you called me, but I didn’t agree with your offer. If you remember that I asked you that first send me the list of movies which you have then only I can decide. Sorry… I can’t accept any movies in for gift voucher. Now I can give you two options. Don’t decide by yourself.
Option 1. Send me the Surat Diamond Rs. 1000 voucher.
Or
Option 2. Send me the gift voucher of Seventymm of worth of Rs. 1000. Can you plrase reply to this mail?????????????????

Regards,
Deepak

Comments (1)
Post a Comment


Posted by Seventymm Support, 57 days ago

Dear Deepak Kumar Rai

Subject:Gift confirmation Mem Id:643141

With reference to your mail,I understand that you have not received the complimentary gift"Surat Diamond Rs. 1000 voucher" promised to you.We regret for the delay caused to you.I have escalated the same to the gifting department who will once again re-dispatch the gift voucher for you.Please feel free to contact our customer care on[protected] or write to us at [protected]@seventymm.com for service assistance.

Thanks and regards
Anish
Seventymm





On Sat, Oct 22, 2011 at 10:07 AM, Seventymm.com <[protected]@seventymm.com> wrote:

Dear Deepak Kumar Rai

Subject: Gift Issue Member Id: 643141

"In reference to your mail, I understand that the committed gifts "Surat Diamond Rs. 1000 e voucher" has not yet been delivered to you. We regret for the delay. Based on our updates on your account , I would like to inform you that same has been forwarded to gifting team they will check and do the needful shortly."


Thanks and Regards
Janet
Seventymm e-mail support