Seventymm — Non-payment of refund

Address:

Bangalore, Karnataka

I purchased DELL Laptop and received a seventymm 28 days free trial offer. On Dec 20 2011, one of the representatives from seventymm called me up and made me register saying that it was a free trial offer for 28 days. She said that I had to pay only 1 rupee for this offer online, but I was surprised to see that Rs.899 was debitted from my account. The no. from which I got a call was [protected].
Immediately when I tried calling the same no. I did not get a reply. I started calling seventymm customercare at [protected] enquiring about this. They asked me to raise an account cancellation request within 28 days. They were not ready to take the request on Dec 21, Dec 21. They were giving false information about account cancellation when I called seventymm customercare. After calling many times, finally customercare took the request on January 9, 2012. Complaint no. is 5810137. They informed that my money would be refunded within 21 days. I was calling the customercare every alternate day from Jan 9, but they were saying that it would take some time. When I called on January 30, they said that a final request was taken on January 25, 2012 and refund would done within 21 days from Jan 25! Now I have been calling seventymm customercare everyday. They say that "your account will be cancelled today and your amount will be refunded by next week". I have been hearing this everyday, but I don't see any action taken. Seventymm is misleading people into registering to their site. They do not give complete information to people and make them register with some refundable security deposit. Later they do not refund the amount. Customercare does not respond properly as they do not have an answer. They even disconnect the call when I enquire about the refund. I feel I am being cheated and I am sure many people have undergone the same and will be undergoing the same. Please do something to stop this money laundering activity.

Please help me get my Rs.899 back.

My details are below:
Membership id: 662244
Name: Sadhana