[Resolved] Shaha Finlease Pvt Ltd — Credit card account closure
I had a Standard Chartered credit card in number [protected]. The outstanding balance of the card was trasnferred to SHAHA Finlease Pvt Ltd by Standard Chartered in 2010. SHAHA Finlease Pvt Ltd issued me account closure offer in which they mentioned that on payment of Rs 31834.50 they will close my account and provide me a no dues certificate and update cibil accordingly. Accordingly I paid that amount and even got the confirmation from the Customer service of SHAHA Finlease Pvt Ltd. They confirmed that they have started the account closure procedure and send me the no dues certificate as well. Since then I am not receiving any communication from them and no replies to my queries. All the communication has been through mail and I also have their account closure offer letter in their letter head. Please advise my next step.
Complaint marked as Resolved 2019-03-30 18:36:31
Verified SupportShaha Finlease Customer Care's response Feb 27, 2019
Account closed by Shaha
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