Sheikh Jamil Ahmad — worst customer service | ||
very bad experience..avoid this airline Was this information helpful? | ||
| 1 Comment | ||
Comments
My mom 63 years old travel by her self from Atlanta via Newark to Ahmedabad. She checked in @ Atlanta she dont have any Problem with her Carry on Luggage than she has to stopby Newark they charge her $123.00 For her 16lbs CARRY ON Bag They make her to checked in that carry on bag So that DAMM wheel chair service person dont have to ride her with that Bag.My mom gave Wheel chair operater $5.00 TIP, instead of appericiating She threw $5.00 back to my mom and said I cannot even buy Coffee from this Money Looks like GUEST has to Provide AIR INDIAN EMPLOYES COFFEE and LUNCH..WORST Management . Please dont send your MOM and DAD by themself, they dont LOOSE any chance to HARRASE older People .I recommend not to FLY with Air India Airlines...
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
3167
Pending
0
Resolved
295
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021