Sheikh Jamil Ahmad — Frequent Delays

I flew with Air India from Dubai to Mumbai on 6th January 2012 and the flight was delayed by more than 3 hours. I have checked with one of the airline guys and was astonished to know that the said flight AI 956 from Dubai to Mumbai is delayed everyday. I checked some history over a period of 15 days and found that the flight operated on time only on one instance over that 15 day period. I am apalled at Air India's lack of basic service for any airline which is on time performance. I hope my complaint is raised to the highest level possible and the issue is resolved at the earliest to avoid inconvenience to passengers.