[Resolved]  Sheikh Jamil Ahmad — Missing and stolen checked baggage

I took Air India flight IC 840 from Kabul to New Delhi on 6th March 2009. I gave one suitcase duly locked as checked in baggage. When I received my checked in baggage at the New Delhi Airpirt, I found that the lock of the baggage is broken. Further, the bag is badly damaged. The cost of bag is about Rs. 3000.00. Further, my baggage is also missing. I lodged a complaint at the Safdarjung Airport, New Delhi, who faxed my complaint to Cirector (Commercial) at the IGI Airport, New Delhi. There is no response to the complaint from Air India.

Will any body lookinto my complaint.

Prafulla Kumar Agrawal

e-mail ID

Me and my daughter were travelling on Air India flight AI 126 from Frankfurt to New Delhi.We had initially boarded from Newark(flight AI 144) and had changed the plane at Frankfurt(AI 126).
Our checked in 3(three) baggage did not arrive at New Delhi.

When we unpacked some of our luggage we found 1 iPod shuffle, pendrive, card reader, stockings(10 pairs), Artificial expensive jewellery and few other things missing these were expertly removed from the baggage leaving behind empty boxes and torn polythin bags all this worth about Rs.25000 .
When we asked to open the sealed luggage at warehouse baggage, we were told not to do so because the seal was put before the higher authorities of the airline.
The Airlines staff also misbehaved with us.
It is bewildering with so much heightened security baggage can be tampered with when something can be removed from checked baggage it is frightening that something can also be inserted in the baggage as easily.
who is responsible for the stolen luggage?why dont the authorities take serious action about it?
will Air India listen to the passenger's problem and give their claim.?It is really an embarrasing situation for our country. What if this happens with a foreigner?What will an outsider think about our country?
What impression will he take back to his country?


I must admit it is our mistake for flying by Air India despite other options that were available.We will never ever repeat this mistake again.

my both bag is missing ...
i dnt get my bag frm amdavad airpot...
i hav arrive at amdavad airport on 22/12/09
on 20/12/09 i got flite frm greenville to salod & then to newyork jfk airpot from that direct to amdavad airport..
my flite no...
so plz tell me how to get my bag return...
i dont get any responds from air india...

We arrived in Hyderabad on 24th Dec 09 at 2.30 a.m from chicago in AI 140. we found our luggage missing.Pls let us know where our luggage is now.

My mother flew from Kathmandu to London Heathrow via Delhi on 18th December 2009. On arrival her 2 luggages were missing. It has now been more than 9 days and still there is no news of missing luggages. I tried to ring Air India (London) staffs innumerous time, and they sounds rude and unhelpful at all times...I dont know what to do now.
I will NEVER NEVER NEVER fly with this horrible airline, nor will I recommend anyone from doing so.

I cant imagine this service from Air India .If air india can read this messege please read this, we haven't got our baggage at Ahmedabad airport.We were travelling in AI 126 from chicago to Delhi and haven't received our bags yesterday i.e. feb 10, 2010. Our baggage info is 0016UA823225, A822779, A822799, A822844.

If you find any information please contact me at[protected] in india or my sis in USA[protected].