[Resolved]  Sheikh Jamil Ahmad — Not provided the boarding facility

Address:Central Delhi, Delhi

I was traveling in Air India on 31st Dec 2011 from Jodhpur to Bhopal by Air India connecting flight (Jodhpur to Delhi flight no AI 472 and Delhi to Bhopal flight no AI 634). The flight AI 472 booked for depart at 14:00 from Jodhpur, but it was delayed to 2:50 Hrs for depart from Jodhpur. This flight had reached Delhi at 17:50 PM, due to which I have missed the next connecting flight AI 634 from Delhi to Bhopal (latest check in time 17:20 Hrs).

Though I booked the single ticket, Air India have not provide me either boarding facility at hotel in Delhi or given me sufficient information regarding for further action to be done. They also told that LTC ticket does not have that kind of facility though in LTC ticket I pay more than the regular ticket. Please reply me on this issue as I have to take further action on it.

Thanks and Regards
Suresh Kumar Bhardwaj
Geologist
Geological Survye of India
Ministry of Mines
Govt. of India
Bhopal-462016
Mob: [protected]
email: [protected]@yahoo.co.in
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3154
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information