[Resolved] Sheikh Jamil Ahmad — ticket cancellation amount not refunded

Puneettina

from Delhi, Delhi

Jan 12, 2012

Address: New Delhi, Delhi

I had booked two tickets from Delhi airport to Madras and got them cancelled the same day itself on December 9, 2011.

As per the customer care officer, the amount was to be refunded within 5 working days, which has not been done yet. The amount has not been refunded yet to my credit card account.

Poor service from Air India. It is well known to the world that Air India is running into losses and they do not provide good customer service, hence proved. Pathetic.

Puneet
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shonadreamz

from Mumbai, Maharashtra

Feb 3, 2011

Air India — Cancellation amount not yet refunded

I'm heighly disappointed with AirIndia services. I visited Air India office, opposite to Marine Drive, Mumbai. There I was informed that amount will be refunded in 10 days. But it was not refunded. Later after calling to help desk of AirIndia, I was asked to call multiple times on Air India's various numbers and then I was again informed that amount will be refunded, but from 2 months, there is no refund processed.
Kindly look into this request please.

Ticket_Information
Order No PNR Origin Destination Flight No. Class Departure Date Departure Terminal
[protected] RATTFX JAIPUR MUMBAI IC612 U 11/Nov/2010 DOMESTIC

Adults: Mrs Veena Kohli,

Pricing Details
Passenger Basic
(per Person) PSF
(per Person) Airline Fuel Charge
(per Person) Service Tax(JN)
(per Person) UDF
(per Person)
1 Adult(s) 2609 229 0 103 150