[Resolved]  Shell — Over-metering by more than 25%!!

Address:

Bangalore, Karnataka

My bike (Pulsar 220 DTS-i) was in reserve & I went to the Shell petrol pump in Bommanahalli (2km after Silk-board on Hosur road). I asked them to fill normal petrol full tank and they dispensed 18.7 litres. Usually I tank-up at the Shell petrol pump near Shantinagar where its usually comes to around 17 litres.

I didn't know the capacity of my bike so I emailed Bajaj customer care inquiring about the same. They replied that the capacity was 15 litres INCLUDING 3.2 litres of reserve!!

I was shocked to hear that!! The only reason I went to Shell to fill petrol was to make sure that I wasn't being fleeced and it looks like these guys are ripping me off like anything!!

How do I lodge a complaint with Shell? There is no email contact information given on their website?