ShopClues — Online cheating

BEWARE !! THEY TAKE YOUR MONEY AND DONT SENT PRODUCTS !! REAL CHEATING !!

Order Number : 2890974

I ordered a 32 inch TV from Shopclues with a lot of belief and trust . Though i am a bulk order customer to many other E-Commerce stores online like Homeshop 18 and Flipkart , this time i wanted to give a test to Shopclues and try before i give a real bulk order . This transaction particularly turned horrific to me , customer support is quite worse , they never answer me properly , quality of the lines are too bad , and the queue (i don not exactly know the number of people attending calls , but i can approximate it to 2 or 3 at max ) , Shopclues must know one thing that without customers they are a zero. So treat customers properly to get more people buy your products. Do they think people with bad experience like me will ever return to buy their stock ! No way ! . This No response nonsense brought me finally to this , writing an E-Mail neglecting heavy business work and there is more to say and implement if they don't make things right . Every time i call their number , the executive says that it will take 48 hours to resolve it . How many 48 hours do they need ! will it be a 100 ? . I need an immediate response for my order. I want them to do it faster before i ask everybody ( My employees , Friends and other partner companies ) not to use their service and loose all my business.

-Ravi