[Resolved]  Shopper Stop — Delivery of the product not yet received

Address:

West Bengal

Hi,

Please go through the email that I have copy and pasted from the original email. I have ordered a product through online from shopper stop but no communication has been made to me regarding the delivery...........

From: Abhishek Chatterjee <[protected]@yahoo.com>
To: Shoppers' Stop eStore <[protected]@shoppersstop.com>
Cc: "vikrant.[protected]@shoppersstop.com" <vikrant.[protected]@shoppersstop.com>
Sent: Friday, September 16, 2011 7:10 PM
Subject: Re: [Order #2953545] Your Shipment Tracking Number::urgent



Hi,

Please update me the status.


Regards
Abhishek Chatterjee

From: Abhishek Chatterjee <[protected]@yahoo.com>
To: Shoppers' Stop eStore <[protected]@shoppersstop.com>
Cc: "vikrant.[protected]@shoppersstop.com" <vikrant.[protected]@shoppersstop.com>
Sent: Tuesday, September 13, 2011 2:38 PM
Subject: Re: [Order #2953545] Your Shipment Tracking Number::urgent

Hi,

Please let me know the status of the order . If you are unable to provide the shipping then I am sorry to write you that this is worst customer service that I have ever seen. There are many purchases that I have made online from other websites in recent past and I have received the orders within the TAT .

Vikrant:- I am sorry to write you that this is one of the longest shipment that I have seen. In near future I will think twice about purchasing the product through online from [protected]@shopperstop.

Please let me know when can I expect to get the order or else please refund the money.


Regards
Abhishek Chatterjee

From: Shoppers' Stop eStore <[protected]@shoppersstop.com>
To: Abhishek Chatterjee <[protected]@yahoo.com>
Sent: Thursday, September 1, 2011 7:48 PM
Subject: RE: [Order #2953545] Your Shipment Tracking Number::urgent



Dear Abhishek,

We sincerely apologies for the inconvenience caused to you.

We would like to inform you that this particular shipment has been RTO and we would also like to inform you that we have instructed our concern department that as we received the shipment we will resend it as soon as possible.

In case of any further assistance please feel free to write back to us.

Thanks and Regards,

Shoppersstop.com Team

________________________________________
From: Abhishek Chatterjee [[protected]@yahoo.com]
Sent: Monday, August 29, 2011 8:20 PM
To: Shoppers' Stop eStore
Cc: Vikrant Bhandari
Subject: Fw: [Order #2953545] Your Shipment Tracking Number::urgent

Hi,

I am yet to get the delivery. Please do the needful.

The shipping address as I have mentioned while ordering this product ;

Payel Dutta
C/O : Shyamal Dutta
Ghoklajote, Patharghata Road,
P.O:- Matigara, Dist:- Darjeeling
Pin:- 734010.
Phone no#:- [protected]

Please refer to the Blue Dart tracking TAB attachment as it is mentioned wrong address/ incorrect address. Please do the needful.

Regards
Abhishek Chatterjee
[protected]

----- Forwarded Message -----
From: Abhishek Chatterjee <[protected]@yahoo.com>
To: "[protected]@shoppersstop.com" <[protected]@shoppersstop.com>
Sent: Friday, August 26, 2011 7:40 AM
Subject: Re: [Order #2953545] Your Shipment Tracking Number

Hi,

Please be informed that the status of the courier of the ordered product is attached as a screen shot.


Regards
Abhishek Chatterjee
[protected]

----- Original Message -----
From: "[protected]@shoppersstop.com" <[protected]@shoppersstop.com>
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Cc:
Sent: Tuesday, August 23, 2011 11:25 AM
Subject: [Order #2953545] Your Shipment Tracking Number

Dear Abhishek Chatterjee ,

A tracking number has been assigned to your recent shipment.You will be able to track your shipment after 12 hours.

Please save it for future reference .

Here are the details of the package:
====================================================================

Order Date: 13-Aug-2011 11:58:18 PM IST
Shipment Method: Regular_all_over_India
Tracking Number: [protected] www.bluedart.com
Order Confirmation Number: 2953545

Deliver To:
Payel Dutta
C/O Shyamal Dutta
Ghokla jote, Patharghata road,P.O:- Matigara, Dist:- darjeeling
Matagara WEST BENGAL IN 734010
[protected]

Qty Item(SKU)
[protected][protected][protected][protected]
1 I Jeanswear Ladies Spring Top[protected]

====================================================================

Note: We will inform you as and when we ship the remaining unshipped items, if any.

For shipments sent by courier anywhere in India(except Uttar Pradesh and west Bengal),
please allow 2-3 days for delivery.
For shipments sent by courier to Uttar Pradesh and West Bengal, please allow 6-8 days for Delivery.


We hope you enjoy shopping with us.

Kind Regards,
shoppersstop.com Team

ShoppersStop is committed to your satisfaction.If you have a question about your order
please contact us at our customer care number (+[protected] between 9:00am and
9:00pm or you may email us at [protected]@shoppersstop.com<mailto:[protected]@shoppersstop.com>.