[Resolved]  Shopping. Rediff.com — Received defective product.

Order Number: 5466294

I have ordered a Universal Blue tooth through rediff. I received a defective product from the seller.
After i complaining to the Rediff, they said the return back the product to the seller.
I did so. I sent the product to the seller for the address given by Rediff.
After waiting for 2 more weeks i still not get the new product. when i enquired with the courier people
I came to know that the parcel which i sent to the seller got returned since the address of the seller is shifted.
How come the seller's address get changed when i sent the parcel to the same address which you have given in the previous mail.

I hope the seller is intentionally rejecting the parcel from the courier services.

Think once here: Along with the sellers address i have also given his phone number, the courier people might have called the seller with that number, they will not simply return the parcel just like that.

Please help me how to proceed legally on this issue.
I need to get my money back.

Regards
Sridhar Vulli
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

03-apr[protected] Approved Heavy Duty Professional juicer... INR 249.00 Delivered Gauba Traders
Phone: [protected], [protected]
Email-Id: [protected]@gmail.com


I have purchase this product online two weeks back . I receive a broken piece from courier. Can u refund the money or send a fresh piece for me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rediff.com India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2615
    Pending
    0
    Resolved
    576
    Rediff.com India Phone
    +91 22 6182 0000
    +91 22 2444 9144
    +91 22 6182 0200
    Rediff.com India Address
    1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
    View all Rediff.com India contact information