[Resolved]  Sify Broadband — Non-Refundable money regarding

I took Sify broad-band service 18 months before paying INR 1000(NON-Refundable) + INR 500(Refundable) as part of Installation charges and the recipet is with me.
On Nov'2007 the connection was broke for about 20 days and I didn't get any response from service guys and poor response from customer care.I switched to BSNL broadband and demanded my refundable money INR500 and the money leftout on the package that is being used.
Sify replied back saying that they won't collect any installation money and it is their business assosiates who deal with it.Sify agreed to return back only the left out mony on the package.
When call the local business executive,he is saying he won't refund back anything.
Where should I go to get my money back?

Thanks
Manojkumar
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Aug 13, 2020
Complaint marked as Resolved 
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Sify Broadband — NON REFUND

sir,

i applied for the connection in december 2007, it took more than one month and there was no response from the company. Then i approached my local distributor for the refund in FEB 2008. He blatantly refused to refund the amount. I was shocked when i received to renew my account and it was not installed only, how could they call for renewal.

I paid a total of Rs. 1031/- out of which Rs. 600 were installation charge only.

Kindly help me in the matter.

My order reference number is 46499

i paid the maount by cheque and furnish the statement if required.

thanking you

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