| Address: | East Delhi, Delhi |
I was taken sify connection in Jan 2012. But after one month we are getting lots of problems with sify like as connectivity and speed.
Sify is providing speed gear plans for high speed internet but still you are taking money from customers but not providing any speed.
As per normal broadband procedure internet surfing speed should be eqall to full bandwidth and data transfer rate should be (full bandwidth/8) and same upload speed for 1:8 ratio.
But still I am getting only 1.3kB/s data transfer rate which means I am getting only 1.3*8 = 14.4 kbps speed for browsing...after purchasing speed gear plan for 3Mbps weekday.
Anytime I have purchased for speed gear plan I was gotten less than my normal speed. Sometimes network connectivity issue.....
If it's a backed issue then why sify is not inform to the customers....while if a issue from backend then leased-line service provider provided a stranded ETR time like as TBSS provided you 4hrs standard ETR(Estimated time of resolution).
I want full waiver for last months....
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