[Resolved] Silicon Honda — Pathetic Customer Service
I booked a Honda Active Deluxe scooter at Silicon Honda-Basavanagudi, Bangalore on May 22 2010.But till not I haven’t got my vehicle when contacted the show room very often i get a weird answer from them, for example - I did contact them on Saturday i.e. 28th August 2010 & it was been committed that vehicle would be delivered on Monday that is today but when I contacted them today morning it was said to me that they are yet to get it from nelamangala and would take another day to get it delivered.
I serious lost hopes with Silicon Honda & cannot believe their words now, it is been 4 months now whereas it was been promised to me that their Delivery SLA is 90 days.
I’m in a doom now, even after making the payment of Rs. 21000/- & the rest on Fullerton Loan, I don’t know what’s gone happen to my money that I have paid.
I kindly request you to take the necessary action against such an unprofessional organization that pushes their customers in dark & tries to gain value out of it.
It is the way that Honda dealers act with customers & being Japanese brand name for their disciplined & commitment.
Mail me your comments at vijay.[protected]@hotmail.com
Complaint marked as Resolved Aug 13, 2020
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Category: Motorcycles & Scooters
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