Singer India Limited — product not delivered

Address:

Uttarakhand

dear sir
i booked a product(sewing machine) o[censored]r company in 1996 in consumer 96 chandigarh .and also paid amount of rs 500 against the same .even after 15 years have passed i have nt received the product and also my money has nt been returned .the receipt no. is 446881 .and it is in the name of sood plywood house ,lakkar bazaar .ludhiana . i would request action as early as possible.

thankyou....

uchit sood