[Resolved]  Skoda Fabia — Complaint against Heak Auto(Franchisee of Skoda), Nasik

Address:

Nashik, Maharashtra

PANKAJ SADASHIV BAYANI
Flat No.6, Chaitradhun Apartment, Magh Sector,
Near Bhujbal Farm, Cidco, Nasik - 422009

Date – 26th Aug 2010

To,
The Manager,
Skoda Auto.

Sub :- Complaint against Heak Auto(Franchisee of Skoda), Nasik

Dear Sir / Madam,

This is for complaint against Heak Auto, Nasik about their poor service & tendency to full the customers.

I have purchased the Fabio Car from the said showroom situated at Mumbai – Agra Road, Nasik as on 30th July 2010. My Car number is MH-15-CM-8422.

Reason to lodge complaint are as follows :-

1. Poor Headlight :- The headlights of the car are so dull that we can’t find the track while driving at night, they are like the headlights of a bike. I approached the showroom regarding the above issue & replaces the 90 watts bulbs from 60 watts by paying charges, but I am still not satisfied with it.

2. Low Average :- As the concern showroom person said that company average of car is 18-20 kmph, it gives average of only 10-12 kmph on express highways. They also worked on the same, but average has not increased yet.

3. Balancing :- Sometimes it becomes very hard to balance the car, it is always turning towards its left.


As per your goodwill in the market your franchisee’s should not treat the customers this way, I hope you will take necessary action & will do the needful to cure my car’s problem too.


Thanking You,


Yours Faithfully,

Pankaj S. Bayani


Note :- If any kindly contact Mr. Pankaj S. Bayani Mo.[protected]