Skoda - Fabia — worst service from Gurudev Motors

Address:Tamil Nadu

Dear Sir,
I am having a Skoda-Fabia car and this is my 3rd car from Skoda before I had a octavia and a laura.
I met with an major accident at highway 3 months before.
The car was towed to gurudev motors ,vadapalani,chennai and after 3 days,the attendent from gurudev motors called me and confirmed that the surveyor from insurance company [ ICICI ] have examined and have have to pay an advance of Rs.50000/ to start the work .
I have just escaped narrowly from a major accident and I don't know why they ask the advance amount for the work and I told them i will pay the entire amount at the time of delivery.But they refused.
Now, I have paid Rs.50000/ to them and now they called me today and told that I have to pay another Rs.50000 for the work to get started or I can take back the car and look for some other garage.
If I have to pay some advance for this work, then I can go to the local mechanic , there is no need of a dealer service.
I have never seen such a worst service company like Gurudev motors.
I am thinking of calling the insurance company tomorrow and take the cash back from gurudev motors and tow the vehicle to some other garage.
Jayaprakash.
[protected].
[protected]@gmail.com.
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Skoda Fabia — worst service

I am complianing again & again about the same matter, but no one is replying me. what the service is this? what is benefit of buying these costly cars? who is responsible for this? If I knew this I would never purchased this company's car(Skoda Fabia). The car has not yet covered 10, 00 kms & has given me trouble 100 of times one month before i had sent my car to its dealer or servicing centre, as its engine was noising & heating up very early.And when i bought it from there after its repairing Its engine has heated & a loud sound came out of it & we were so scared. I am so disappointed with the same.
Kindly give attention to this matter otherwise...
which model of skoda do you have. What do you think is the problem, is it the built quality or after sales service.

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