[Resolved] Skoda Laura — Air Conditioner Problem
Stay Away From SKODA.
I Purchased Skoda Laura in 2006. In 2007 My car's air conditioner was not working properly for which i lodged the complaint during the routine service.
I purposely mentioned to them to check each and every part of A/C before handing the car.
I dont know what they did, they told that there is a problem with the gas and they have topped the gas. but after wards my ac statrted tripping now and then and i have complaint to them numerous times but nothing was done when my car was under warrenty and they told me that since the temperatures are very high outside so this will happen.
But in August 2008 A/C went completely dead for which i complaint to them and they told me that you have to pay 65000 rs to get the compressor changed, Which i strongly protested and told them taht since this problem was coming since 2007 they should get the part replaced as the life of A/C Compressor in 18 Lakhs Car cannot be just 2 and a half years.
They told me that they will see what can be done.
Days passed, months passed but nothing happened from dealers side then finally some where in April or May i decided to call there Aurangabad office. I Spoke to Miss Nupur and Mr. Sudhir regarding this problem and the harassment that has been caused by there SILVERTONE dealer they told me to send the car to the dealer.
But when i send the car the dealer refused that such kind of request has come and told me to get in touch with them after a week.
And finally after much argument and desperation finally i got a call from Aurangabad that they have considered my problem and told us to send the car.
I did what was told and dealer informed me that it will take 2-3 days for to check the car completely.
14 days have passed but we got no reply from the dealer.
I called Aurangabad office again and they said that technical query is pending with the dealer so they cannot do anything.
After pressurizing the dealer through Mr. Santosh Kulkarni. The dealer finally send the technical query to Aurangabad after 20 days.
The thing that was to be done in 3 days was finall done in 20 days.
Just to get the reply that only 50% of the part value is approved.
How can they approve only 50 % of the part value when there is a genuine problem with A/C Compressor.
10 months after my A/C Compressor got completly fault i am still waiting Justice and compensation of the harresment that Skoda has caused me.
I am pretty much sure there are other people who has been harresed by Skoda.
Please contact me on manik.[protected]@espl.in so a proper case can be made and defaulters are brought to justice.
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Aug 14, 2020Complaint marked as Resolved