[Resolved]  Reliance Broadband — Slow internet and high ping

Reliance Broadband — Slow Internet Speed

My Customer ID:[protected]
LandlineNo.: [protected]

I am facing a lot of problems with my internet as well as phone connection from the very first day. There is a slow net speed problem. I have registered 9 complaints regarding the same within 1 month but nobody has responded to my complaints till now.Every time i register a complaint they are closing my requests, without taking my feedback. My phone is dead from past 3 days and no action has been taken.

Below is the list of complaint number I have registered within 1 month of new connection.

Broadband
[protected]/02
[protected]/03
[protected]/03
[protected]/03
IVR[protected] - 17/03

Landline
[protected]/03
[protected]/02
[protected]/02
[protected]/03

--
Gurjot Ahuja
[protected]

do you suspect there is a metering fraud ?
goto speedtest.net .

i used their connection for years, instead of promised 1000kbps, i never ever got more than 800kbps. it is really hard to get rid of reliance internet once they grab you.

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/[protected].p...⇄

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Hi
i only Use Rel. Internet for Online Gaming,
my name is Aman Solanki
I'm using reliance broadband
I'm getting slow speeds from 17 DEC
i have thunder 549/bolt_1024kbps 1mbps.
And im getting 15~20KBps and high ping about 380+ ping on Singapore servers, Normally i get 124KBps and 90ms~125ms ping

my subscriber ID:[protected]

Contact Number - [protected](Request calling on this Number).

here is the screenshot & ping is 386ms Even on Mumbai Server.

http://imageshack.us/photo/my-images/689/[protected].png/

Hi
my name is Rajbir Sen
I'm using reliance thunder plan 699/- 2mbps and I specifically switched from BSNL and took this plan just to play online games and run voip applications like streaming and Skype. But although reliance has impressed me with the download speed I am really not happy with the Ping. BSNL I had 512kbps UL and I used to get 60-100ms ping and in Reliance I am getting 1.7 - 2mpbs download speed but my ping shows 400ms sometimes 600ms and never it is stable. I am really getting frustrated with this and its only been couple of months that I have switched to reliance. Seems like I have to get back to BSNL if no one can fix my ping.
Contact no - [protected] (kolkata user so add a 0 before if your calling from a different city)
Subscriber ID[protected]

here is the screenshot & ping is 545ms and that too on Mumbai server. PLEASE HELP !!! PLEASE its a request because I really want to stick with reliance
http://www.pingtest.net/result/76981908.png

I also a reliance customer and get 500 ms ping .but they did not solve my problem.