[Resolved]  Smart GSM — Unhappy complain regarding SMS wrongly charging by reliance

Dear Sir,
i am the subscriber of Reliance GSM since last 7yr([protected])........but now i am facing the problem which could not be solved by your customer care though i have complained lots of time and they only committed my complain one time but i could not get solution yet................i am using the SMS pack of Rs 25 which i would get 500 SMS per day but when i SMS to about 200 SMS,after few minutes i receives SMS that "Dear SMS pack user,your Free SMSs for they day is over ,after Which u ll be charged at base tariff for all SMS for Today" then i called to customer care they gave me information, i hav made around 525 SMS though i had made 200 SMS by counting,daily i am losing my main a/c balance cause of problem in system,then why r u charge by my main a/c,when i do SMS under 500 SMS how can u charge me from my main a/c?? i am suffering from this problem since last 5 days but didnt get any solution after complain.
please consider my problem release me with complain,i hope i would get solution here.
thanks
Vedmurti Tamrakar
Mo. [protected]