I have SMART SIM number - [protected]. On this number there have been self activated caller tune with deduction of 15 Rs. every time. The customer care number never works. Its always busy. Also there have been two times deduction of Rs. 20 around 2 weeks back without any reason. Pls look into the matter. Was this information helpful? | 
Smart SIM — unwanted package like Mantra tone and Film dialog charge deducted on my mobile
Dear sir/MadamI am regular user Smart SIM since 2005. I didn’t found any problem from your services until last 2 months, but last 26 oct 2011 I found that one of service package film dialog whose value is Rs. 30.00/Month was activated in my mobile without my permission which should not be happen also one of the unwanted mantra service which value is 30.00/month is renewed which I didn’t give any permission for apply in my mobile
This is very strange that id didn’t hear any MANTRA and Any Film Dialog in my mobile. I called to customer care any customer care department gave me all the information that, so and so package was activated in my mobile which I deactivated through customer care
I know the entire information was saved in reliance databank where Reliance members can check when I gave the permission to activate those packages please check that databank and revert my money back. Otherwise please provide us the all detailed information under the information to right act 2005.
Thanks
Subhash Kumar
Mob: [protected]