[Resolved] Snapdeal — Fake deal and merchant refused the deal | |||
I have purchased a Snap Deal voucher for Body care (Unisex) Salon for getting the Haircut, hair conditioning, Nail art, Facial & Bleach on 19-May-11. My voucher code is 61062008 I have gifted this coupon to my friend, but when she went to the Pitampura outlet of the Body care salon after getting the prior reservation she has been asked to pay Rs.300 in addition to the deal voucher amount of Rs.399 (as per the snapdeal voucher) and she has to pay that amount for getting a hair cut done. When my friend told me about this, it was very embarrasing for me also to hear a such case and moreover she didnt got the facial & bleach done as the salon members were not having some staff at that time (even after prior reservation). The merchant clearly says that Snapdeal has given a wrong deal and we only provide hair trimming and not a hair cut. Kindly get the amount reimbursed for the said amount of Rs.300 as she again has to visit that outlet anyhow for getting the facial and bleach done. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
Thank god, I havent use the couponing deals as yet . I agree if you are not the stake holder of the services and it is provided by third party merchants who has no obligation to the deals on the portal, many merchants would be only interested to get the inquries and these portals would only be interested in getting ready for the next day's deals .
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