[Resolved]  Snapdeal — Eyewash on the deals offered

Address:

South Delhi, Delhi

I had just purchased a Samsung Notebook computer from Snapdeal for Rs.42K and after a lot of follow ups with their courier company, I finally managed to get the PC. When I opened the package, I found that there was no carry bag with the Notebook PC. I immediately called the customer care, who informed me that the carry bag is not being offered for 'free' in the deal, which is illogical and absolute nonsense! The same price is being offered at all the stores of Samsung dealers and the notebook comes with the carry bag.

When I spoke to the Snapdeal customer care, they again informed me that we will have to buy the carry bag for the notebook separately, which is weird! How can one carry the notebook computer without the carry bag and after paying such a high price, one has to go and get the bag separately!

Funny enough, I checked their site and notice that the bag for this notebook (which I would assume that Samsung may have supplied free of cost) is being sold by Snapdeal for Rs.649/-

I would not recommend anyone to buy such expensive things from Snapdeal as they are just giving an eyewash and taking the innocent customers for a ride. Please double check from the market before taking a plunge with these folks.

BAD SERVICE AND PATHETIC REASONS FOR THEIR GOO[censored]PS!